Just my 2¢: For the average joe like you and me, it hardly matters "statistically". You can choose whatever feels okay and you should be mostly fine. For every 1% having some issue, there are other 99% who are getting their job done without hassles. Google isn't exactly forcing money out of our hands. Alternatives exists too & so does competition among them. (Disclaimer: I don't work for any FAANG nor do I want to. I don't consider Google's policies perfect either). Being the average user - I will be wary of issues appearing on HN, and try to navigate away if stuck in a similar stickyspot (e.g Playstore account do's & donts).

Google has a good tooling environment. More technical innovations have been adopted by their competition, as compared to Google adopting likewise from them. GCP infrastructure is pretty robust too & it satisfies most, if not all of the cases I have come across. My raw data-code bundle is backed up periodically to a cheap VPS in OVH. If I ever faced an issue, I will switch to AWS, Digital Ocean or something similar. Google workspace is working for us with minimal hassles. Integration is good enough. The product guides for GCP & Workspace are fair enough (I feel GCP provides lower barrier of entry to devops with code snippets & step by step guides). Sometimes there will be an issue here or there, but that happens to all IaaS/PaaS providers.

Anecdotally, people mention AWS support to be much superior. They have never seen a mismanaged asset or significant billing issue. Amazon is seldom helpful in those cases. Also, don't get carried away by too many social justice ethos floating around. These corporations exist to make money, and so do we. Our relationship is transactional. Choose whatever is fair for you.