Re:‘I’m Old, Not an Idiot.’ One Man’s Protest Gets Attention...
by Double_a_92 on Friday March 25, 2022 @12:05PM
(#30803846)
Yeah the paperless system is horrible unless you are a person that strictly organizes things. There are so many different places where you have to go to collect your digital bills, and sometimes you just end up forgetting.
In Switzerland we luckily have a system where companies can send their bills directly into your eBanking system so they are all collected there. But if a company doesn't support that, it's much easier to keep the paper bill.
I've never understood the value of "paperless" to the consumer. The benefit to the company is the savings of 3½¢ of postage and mailing expenses. But to the consumer...?
I pay my bills online, but I make sure I still get my statements by mail. I also balance my accounts from those statements each month, and every year I catch one or two errors, and they're almost always in favor of the banks.
Logically, I should be able to do the same thing by looking at my accounts online. But paper statements present the information in a different way than online, often to comply with laws about clear billing and communication. What's on paper sometimes very different from what's on the screen.