Re:Tell HN: There needs to be a “right to speak with a human”
by ironmagma on Thursday March 24, 2022 @12:16PM
(#30791966)
If you are paying $0, you aren't a customer. You aren't a customer of Facebook typically, you are a user. Facebook does have customers, which are advertisers, and they get live support (unsurprisingly). [1]
Besides, we really aren't talking about low-margin businesses. If you are a low-margin business, chances are, your overall impact on society is not that high, and the importance of regulating you is not high either. If we introduced regulations like this it would be restricted to businesses of a certain headcount and revenue, probably.
Besides, we really aren't talking about low-margin businesses. If you are a low-margin business, chances are, your overall impact on society is not that high, and the importance of regulating you is not high either. If we introduced regulations like this it would be restricted to businesses of a certain headcount and revenue, probably.
[1] https://www.facebook.com/business/help/2476867112525530?id=3...