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Re:EU to make it mandatory to use customer-replaceable batte... by traceroute66 on Sunday March 13, 2022 @02:46PM (#30664451)
> But how much does the insurance cost?

Mine is about 350 a year, but they work out a rate per-appliance and then give a discount on the total, so you can pay more (or less) depending on how many appliances you cover.

> Are you positive this insurance, over the years, is cheaper than what you would have paid Miele directly?

Absolutely.

A Miele call-out will set you back 150 call-out + 100/hour, plus parts on top.

Or (if Miele agree) you can pay a "fixed-price" 300 which covers parts and labour (but again, this is subject to Miele's agreement and that agreement is given on a per call-out evaluation).

And as I said, one of my Miele appliances is 10+ years old, they've been back a good few times replacing increasingly major parts each time, so now the only thing 10+ years old about it is the external casing !

Even if I bought the "official" Miele parts myself, I value my time at greater than zero ! So its still cheaper than me buying the parts and spending a half a day pulling out appliances and fitting parts.

And given the price of new Miele appliances, its not exactly like after 5 years I could afford to replace everything with brand new appliances, since that would cost A LOT more than 350x5.

Re:EU to make it mandatory to use customer-replaceable batte... by throwawayboise on Sunday March 13, 2022 @09:55PM (#30667713)
And yet, on average, the insurance company must be making a profit on their Miele policies otherwise they would not sell them or would not stay in business.

It sounds like you have a lemon appliance and were fortunate that you had the insurance.

Re:EU to make it mandatory to use customer-replaceable batte... by TylerE on Sunday March 13, 2022 @07:29PM (#30666843)
Begs the question of why you keep buying Miele.

I've had exactly one home appliance failure in the last 10 years - an old fridge that finally died.