Well, in some countries they're legally bound to anyway.
Oh, I expect them to obey laws. And I certainly don't automatically believe that they are screwing over vendors in the same way I'll automatically believe claims of them going out of their way for customers. I was mostly pointing out that how they treat customers is not necessarily related to how they treat vendors.
But yes, I expect if Amazon accidentally sold me an item for 1% of its actual value due to a typo they will honor it. I expect if they send me the wrong item they'll make it right. As a consumer, I'm not worried about them fixing any errors in their favor and ignoring any errors in my favor.
I just don't expect them to treat their vendors the same way.