Re:A database of broken things to identify common failure mo...
by hubraumhugo on Monday February 14, 2022 @03:50PM
(#30338109)
I'll definitely add such a feature soon. Even if things don’t break - waiting a minimum of 6+ months or 50—100 minimum uses really makes a review relevant. Recurring reviews could be a good way to track the whole lifecycle of a product.
After every year, the reviewer will receive an automatic reminder like "hey there, did anything break or deteriorate?"
Letting the user set the frequency of reminders could make sense since it will vary between product categories. In addition, if the user has nothing to add, a simple click on a button "Condition unchanged" should be enough.
Re:A database of broken things to identify common failure mo...
by keerthiko on Monday February 14, 2022 @06:35PM
(#30340113)
I like this idea, with the refresher email (bonus points for the interval and options being tuned per product category) starting by asking
- still using, works
- no longer need (did its job), works (could still do the job)
- no longer need (did its job), spent
- still need, replaced (broken or worn/torn)
- didn't end up using it much, works (?)
and prioritizing contact especially around the issue spikes in the timeline for said product
I think a lot of people dont care enough to upload info just to help product designers, some will do it to help out other consumers, but if you can provide more value to the person with the product you want info on that should get you the most engagement.