Managing an application for 4B ppl is not something to sneeze at. There's a lot of different user profiles involved, and it's difficult to keep all of them happy.
What are you, the etiquette police?
when people behave that way in live conversations, i'm equally unimpressed.
In general, there is nothing wrong with detracting from someone's point (though there can be in specific instances). The point may be ridiculous and need detracting!
There is also nothing wrong with being derogatory when appropriate. Some speech is indeed bad and should be called out -- were you not doing just that? (Though I, of course disagree that the speech you were objecting was in any way bad).
google might be a giant corporation these days, but even so, it's pretty ridiculous to belittle their reps in their own threads.
as i said before, i've seen this behavior in person before (with no interruptions used in delivery, no less!) and i've seen it online. in all cases it's impressive, but not in a good way.
I remember, as a youngster, a Google advertisement that was in the form of a math quizz. One of the questions was about how many colors are needed to paint the sides of an icosahedron. The next question was: "which colors would you choose? Why?" I was utterly fascinated by the, so far unknown, company that wrote this funny ad that appealed so personally to me!
Twenty years later, the mouth of Google uses wooden language with terms like "product experience". This is not only useless, but also sad and stupid. Damn, Google, what the hell happened to you? Your ass used to be beautiful!