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A comment on Upwork asking me for a $12.5k refund as the client was using someone else’s card. Parent comment

Re:Upwork asking me for a $12.5k refund as the client was us... by isbvhodnvemrwvn on Sunday January 09, 2022 @09:15AM (#29863382)
What is the value of Upwork if they are not the middle man here? They were taking the payments, they should take the risk of fraudulent payments.
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Re:Upwork asking me for a $12.5k refund as the client was us... by nikanj on Sunday January 09, 2022 @09:57AM (#29863733)
It's a very common business model nowadays. Turo did the same w.r.t car rentals, there's endless stories about people getting screwed on the platform (both renters and rentees). In every single instance Turo's answer has been "Sounds like the two of you have a dispute. Sounds rough. Hope you two can figure it out!"
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Re:Upwork asking me for a $12.5k refund as the client was us... by butlerm on Sunday January 09, 2022 @11:58AM (#29865041)
Providing an illusion of service for a high price has always been a popular business model.
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