News for hackers. Stuff that matters.

A comment on Upwork asking me for a $12.5k refund as the client was using someone else’s card.

Re:Upwork asking me for a $12.5k refund as the client was us... by barkingcat on Sunday January 09, 2022 @09:08AM (#29863321)
Isn't the solution for this Robin character to provide another card, one that this person actually owns, and provide 12,500 from that card directly? And if Robin doesn't want to pay, to start legal proceedings toward recovering the funds from Robin?

How is the bank or Upwork the bad guy here when it is Robin who doesn't want to pay?

[ Parent | on HN ]
Re:Upwork asking me for a $12.5k refund as the client was us... by isbvhodnvemrwvn on Sunday January 09, 2022 @09:15AM (#29863382)
What is the value of Upwork if they are not the middle man here? They were taking the payments, they should take the risk of fraudulent payments.
[ Parent | on HN ]
Re:Upwork asking me for a $12.5k refund as the client was us... by nikanj on Sunday January 09, 2022 @09:57AM (#29863733)
It's a very common business model nowadays. Turo did the same w.r.t car rentals, there's endless stories about people getting screwed on the platform (both renters and rentees). In every single instance Turo's answer has been "Sounds like the two of you have a dispute. Sounds rough. Hope you two can figure it out!"
[ Parent | on HN ]
Re:Upwork asking me for a $12.5k refund as the client was us... by butlerm on Sunday January 09, 2022 @11:58AM (#29865041)
Providing an illusion of service for a high price has always been a popular business model.
[ Parent | on HN ]
Re:Upwork asking me for a $12.5k refund as the client was us... by cobby on Sunday January 09, 2022 @09:52AM (#29863693)
> How is the bank or Upwork the bad guy here when it is Robin who doesn't want to pay?

Upwork takes: * 3% fee on each payment on the client side; * 20% fee of first $500 earnings with the client; * 10% fee of $500-$10k earnings with the client; * 5% fee of earnings over $10k with the client.

So in this case Upwork took at least 8% of this $12.5k or 1000 USD but I think they took even more. If they don't take risks of fraudulent payments then why do they continue to take a cut in each time?

[ Parent | on HN ]