This is poignant as even the shittiest streaming service can dominate with the right IP. Content is king, engineering quality is not a differentiator.
Because of this, Netflix is ripe for disruption, which we've been witnessing creep up slowly over the last decade.
Netflix is easily the first of my several subscriptions to hit the chopping block, should it come to that.
If netflix keeps producing content at the rate it is, it won't be long until it has a fairly large back catalogue itself. At the end of the day it's Netflix's core business, whereas for most of the other streaming services it's a side gig.
The reasons the networks cared about the Nielsens so much was that they directly translated into how much they could charge for a 30 second ad block.
Netflix obviously does care about how many people are watching its shows. If no one is watching licensed content they won't renew licenses on it or similar content. If a new show isn't doing well and doesn't have passionate fans, they'll cancel it. (Possibly faster than a network would have.)
But they only care about how many people are watching something to the degree it increases the number of people subscribing which is a correlation that is harder to measure.
Everyone else have been learning, slowly, the lessons Netflix learned years ago.
Is anyone else even doing a program like OpenConnect? https://openconnect.netflix.com/en/
That's the sort of stuff that really sets netflix apart from the competition.
All that said, IMO, the average consumer doesn't really care about technical quality of the content, they care about the catalog.
And the first month pains were very clearly because it was rushed out to time it with the release of certain IPs during the pandemic.