But many mainstream trusted sources have been carrying out misinformation/divertion campaigns by focusing prevention on hand hygiene and vaccination, instead of explaining the actual mechanism of transmission. So unless they're curious and proactive about searching for neutral information (which is orthogonal to intelligence), many people by default believe transmission happens by touching surfaces, or cannot happen when one has taken vaccines, for instance.
That said, omicron is apparently insanely infectious, so it could have been something as simple as a member of the ground crew being inside the plane for a bit to stock or check something.
That they focused on the person action (quarantines, tests) and not the environment (transfer shuttles, testing rooms, bathrooms and dressing rooms) kids hints the latter as a source. After all, you drop your mask during testing, and I've seen places doing it in a small, unventilated room with no pause between each person.