Re:U.S. indicts two men for running a $20M YouTube content I...
by reactspa on Friday December 03, 2021 @09:33AM
(#29430432)
Silver Lining in this trend: The beginning of the end of Amazon may be at hand.
The other day, I really really needed to get in touch with a human at Amazon to resolve an issue (Amazon issued me a refund, apparently in error). After an hour of researching how, I gave up.
The last time I needed to get in touch with a human there was 15 years or so ago. I was able to send an email to an actual human there, who responded! And was able to resolve the issue after 3 or 4 emails back and forth.
Now, all you get is a "Chat AI" who can't help you.
It's the beginning of their end folks. And that's a good thing (Martha Stewart voice).
(The other canary in the Amazon coal mine: their search engine results seem manipulated.)
The other day, I really really needed to get in touch with a human at Amazon to resolve an issue (Amazon issued me a refund, apparently in error). After an hour of researching how, I gave up.
The last time I needed to get in touch with a human there was 15 years or so ago. I was able to send an email to an actual human there, who responded! And was able to resolve the issue after 3 or 4 emails back and forth.
Now, all you get is a "Chat AI" who can't help you.
It's the beginning of their end folks. And that's a good thing (Martha Stewart voice).
(The other canary in the Amazon coal mine: their search engine results seem manipulated.)