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Re:BMW removing touchscreen from a bunch of models due to ch... by turtlebits on Sunday November 28, 2021 @05:53PM (#29374039)
IMO it's about UX than touchscreen vs physical controls.

I bought a new Toyota tacoma and it has the worst UX I've seen in a vehicle. The touchscreen UI is bad, the physical button layout is terrible also. It took me a good 5 minutes to figure out how to turn off the truck bed light. The steering wheel button placement is also horrible.

Even the push to start button has like 3 different modes (which I don't fully understand). A number of pushes for accessories only, accessories + power windows, ignition.

Re:BMW removing touchscreen from a bunch of models due to ch... by nyc640 on Sunday November 28, 2021 @05:59PM (#29374092)
I think it's arguably both. Bad UX means that it's difficult to learn how to do things and can make it easy to press the wrong button even once you are used to it.

However, having driven my share of cars that are exclusively touch screen, even when you know where something is (capacitative volume buttons, touchscreen climate change controls), it takes too long to find and adjust the settings compared to having physical knobs that you can easily reach over and adjust without taking your eyes off the road.