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A comment on New emails released in the McDonald’s ice cream machine lawsuit. Parent comment

Re:New emails released in the McDonald’s ice cream machine l... by 10u152 on Wednesday November 24, 2021 @12:01AM (#29327063)
1. - As an ex employee - it’s a little bit more complicated than that. The machines have strict daily/weekly protocols for cleaning/maintenance and when they’re not met they “break” and need to have a tech reset them. It’s obviously due to the manufacturer not wanting to be liable for anything from a food poisoning standpoint. I don’t think they have a lower MTBF for “real” failures than competitors.
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Re:New emails released in the McDonald’s ice cream machine l... by wvenable on Wednesday November 24, 2021 @01:42AM (#29327486)
They do have a lower MTBF than other Taylor machines sold to other fast food chains. McDonalds requires franchises to purchase specific models that are more prone to failure and harder to repair.
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Re:New emails released in the McDonald’s ice cream machine l... by azinman2 on Wednesday November 24, 2021 @02:04AM (#29327590)
Why would they do that?
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Re:New emails released in the McDonald’s ice cream machine l... by Eelongate on Wednesday November 24, 2021 @02:55AM (#29327796)
Maybe because McDonald's and/or Taylor think the average McDonald's employee is less reliable than the industry average restaurant worker. Or maybe McDonald's simply tolerates less liability than the rest and requested the machines be configured in this way. As far as I'm aware, McDonald's hasn't sued Taylor over this, maybe because it was their idea in the first place?
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Re:New emails released in the McDonald’s ice cream machine l... by skjoldr on Wednesday November 24, 2021 @06:22AM (#29328885)
It is the franchisee who pays for repairs. Of course it was McD's idea. They make a cut.
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Re:New emails released in the McDonald’s ice cream machine l... by vbo on Wednesday November 24, 2021 @08:09AM (#29329621)
I doubt they make more from repairs than by selling ice cream made by functional machines.
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Re:New emails released in the McDonald’s ice cream machine l... by cainxinth on Wednesday November 24, 2021 @09:08AM (#29330072)
True, but ice cream is expensive. Soda and fries are cheap. Burgers and ice cream get people into the store where they buy soda and fries. And I’m sure many a person has gone to McDonalds wanting ice cream and upon learning the machine is down, decided to get a drink and fries instead.
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Re:New emails released in the McDonald’s ice cream machine l... by Eelongate on Wednesday November 24, 2021 @07:50PM (#29337054)
I haven't seen any actual evidence that Taylor is giving kickbacks to McDonald's. I've only a lot of insinuation and accusation of such a kickback, because the accusers don't seem to consider other possibilities. One possible reason other than a kickback: McDonald's wants the machines to error on the side of food safety and don't trust their own employees to not fuck it up.
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Re:New emails released in the McDonald’s ice cream machine l... by wvenable on Wednesday November 24, 2021 @11:52AM (#29332035)
McDonalds and Taylor have a very close relationship.
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Re:New emails released in the McDonald’s ice cream machine l... by tinus_hn on Wednesday November 24, 2021 @03:21AM (#29327936)
And why would the manufacturer build that? Is it really the razorblade business model?
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