Re:“Click to subscribe, call to cancel” is illegal, FTC says
by dncornholio on Thursday November 18, 2021 @09:28AM
(#29265755)
Exactly how I imagined my call would go like, almost word for word. Society has been way to gullible to phone-calls and when they try shit like this to me I make extra work to react very harshly.
I also confirm with them that we speak the same language, do what I said and don't try ANY bullshit on me. Make them as uncomfortable as possible. Not for me, but for the next person they're calling.
Them: Hello
Me: Hello, cancel my account
Them: I'm sorry to hear that, what is the cause of
Me: I just want to cancel my account
Them: Lets try and understand what we can improve
Me: I just want to cancel my account
Them: Sir, i understand but perhaps we can explore other options
Me: CANCEL MY ACCOUNT
Them: ....
Me: Are you having a hard time understanding English
<this literally happened this week> receptionist says he was born in America and found it insulting that I suggested he doesn't understand English.
Me: Glad you understand English. Cancel my account.
Them: We have several options available
Me: Cancel my account in 30sec or I'll contest it with the credit card company
<this literally happened this week> receptionist says in that case they will continue to bill me. FYI: False, Ive now made a documented attempt to cancel my account and they didnt. You can contest it with your credit card company.
Me: Cancel my account in 30sec or I'll contest it with the credit card company, note we're speaking at 2:14pm eastern on 15 november 2021 and i'm noting i tried to cancel my account and you are refusing.
Them: cancels account.