Surely this is just a matter of opinion? Someone might see this (which I personally agree, looks great) and say that it’s too busy and that a cleaner, simpler design like The Oculus[1] in NYC is in better taste. Someone else might conceivably say that design is too cold.

Neither of those opinions is wrong. There isn’t much objective truth to be had here.

[1] https://en.wikipedia.org/wiki/World_Trade_Center_station_(PA...