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Re:Stack Overflow is now the official support platform for F... by gecko on Wednesday August 24, 2011 @02:49PM (#2922023)
That is...really off-topic.

For what it's worth: I agree. I hate the StackExchange, and I want to get rid of it. But our support team is extremely serious about fixing it, cleaning it up, keeping it up-to-date, and using it as a platform from which we can distribute printed, old-school manuals. The idea here would be that appropriately tagged answers are automatically collated into a print manual; keeping the manual up-to-date would necessarily also ensure that the StackExchange is up-to-date and vice-versa. Think a QA-focused wiki, more than anything else.

They're working on this very hard right now, so I'm hoping that I have something concrete to point to, soon. If it works out, I think it might be a great direction for Facebook to go, too, both providing the social pressures necessary to keep lightly trod StackExchanges up-to-date, and providing a way for Facebook to possibly have organized, accurate documentation for the first time in forever.

Re:Stack Overflow is now the official support platform for F... by cosgroveb on Wednesday August 24, 2011 @02:58PM (#2922037)
Sorry I deleted my post before I saw your reply because it was ridiculously off-topic and I felt like it didn't really belong.. But to provide some context I essentially said that Stack Exchange was an unacceptable replacement for a manual in Fogbugz and Kiln.

Mainly that's because a lot of the right questions haven't been asked yet (I could probably provide a few of those instead of searching then quitting when I don't find what I need), or the information is out of date. It doesn't seem like there's a critical mass of users yet for it to be solid enough to replace the manual.

Also note I'm not saying I need a physical book in my hands. Just something indexed with a table of contents with most of the info I might go looking for.

I appreciate the responses here and on Twitter though, guys. Your support (excluding my qualms wrt documentation) really does seem top notch.

Re:Stack Overflow is now the official support platform for F... by pettazz on Wednesday August 24, 2011 @04:31PM (#2922383)
Whoa, are they replacing _all_ documentation with SO? I figured they meant that this was going to replace the severely less than helpful developer forums and FAQ pages.
Re:Stack Overflow is now the official support platform for F... by cosgroveb on Wednesday August 24, 2011 @08:03PM (#2923181)
Not for the Facebook API. I was talking about FogBugz and Kiln whose documentation was entirely replaced by Stack Exchange. Sorry for the confusion, I really took this thread far afield.
Re:Stack Overflow is now the official support platform for F... by kmontrose on Wednesday August 24, 2011 @05:09PM (#2922497)
No, Facebook is replacing their forums with Stack Overflow.

See their blog post: http://developers.facebook.com/blog/post/545/

Their documentation remains independent, the alternative is insane.

(disclaimed: SE Inc. employee)

Re:Stack Overflow is now the official support platform for F... by cosgroveb on Wednesday August 24, 2011 @08:02PM (#2923176)
Yeah. Sorry about taking this thread waay off-topic.