Re:How learned helplessness happens in engineering teams
by WalterSear on Tuesday November 02, 2021 @05:25PM
(#29087582)
Hinkleys's law: A measure that becomes a target might cease to be a good measure, but a target that isn't measured ceases to be a target at all.
If they had clear, unimpeachable metrics, then you could increase your status by fixing them. Since they don't, few people engage with them. Worse, engaging with some of these problems can lose you status, and so tackling them becomes a form of self-sacrifice.