You might also want to look into real-life studies of efficiency and safety by people such as Deming, Weinberg, Womack, Leveson, Dekker, Shewhart, Hollnagel, Ward, etc. There plenty of evidence that it works, even if Meadow's more popular book isn't filled with references.
- Deming: management philosophy
- Weinberg: software engineering
- Womack: lean vs mass production
- Leveson: accident analysis, system safety
- Dekker: system safety
- Hollnagel: operator experience
- Ward: innovation, product development
I lent my copy to my brother over a decade ago. Still haven't got it back...
Also Exploring Requirements: Quality Before Design by Donald Gause and Gerald Weinberg. Really useful advice about questions to ask people to understand what the system really does/should do.
As I recall, there are problems with the book, because the author actually passed away before it was finished.
The biggest problem IMO is that it doesn't adequately address modeling error. It barely mentions it at all. It simply introduces models that were simulated on a computer, and talks about their consequences. And I remember there being a tenuous connection to the original research, which is notable because I believe the author's group did a lot of it.
So I would be interested in some other high level / overview books on the same subject. I'm not sure I got a lot out of this book. I think the main thesis was to focus on "points of leverage" when trying to change systems. I think it is valuable to hammer that point home, but it's hardly novel, and it wasn't justified with practice. I felt like it was too focused on simulations, and confused the simulations with reality.
https://www.amazon.com/Engineering-Safer-World-Systems-Think...
"How to think" is always subjective, and additional ways to think get us additional tools in our toolbox. I'd strongly recommend you at least skim the book, and see if it's applicable to your world of problems. (It's 166 pages and "mostly pictures", so it should be a quick read - and it only needs to make minimal impact to repay the time you spent)
You are seeing a few parts (titles, maybe a paragraph or two, a sample of the diagrams and pictures) and you are not seeing the system behind it. You have to read it whole to properly understand its point.
And as that system is not isolated from the world, after you understanding it you will get a good hint of the outer system, things that are happening in the real world outside of it.