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Re:How to Safely Think in Systems by janpieterz on Saturday October 16, 2021 @03:21PM (#28890627)
I read the book twice. I walked away feeling the same as OP. I would appreciate it a lot of you have any other reference material on this, any book or resource that convinced you or helped you. I feel I'm close to grasping the underlying reasoning and benefits, but think I am missing a slightly different angle on this.
Re:How to Safely Think in Systems by kqr on Sunday October 17, 2021 @02:09AM (#28894347)
I did mention several other researchers/authors, and it's hard to give a more specific recommendation without knowing what part of it attracts you.

- Deming: management philosophy

- Weinberg: software engineering

- Womack: lean vs mass production

- Leveson: accident analysis, system safety

- Dekker: system safety

- Hollnagel: operator experience

- Ward: innovation, product development

Re:How to Safely Think in Systems by tuatoru on Sunday October 17, 2021 @07:10PM (#28900591)
Try Business Dynamics by John Sterman.

I lent my copy to my brother over a decade ago. Still haven't got it back...

Also Exploring Requirements: Quality Before Design by Donald Gause and Gerald Weinberg. Really useful advice about questions to ask people to understand what the system really does/should do.