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Re:Facebook whistleblower says she wants to fix company, not... by 1vuio0pswjnm7 on Sunday October 03, 2021 @08:55PM (#28741911)
We have seen this story before. Person joins Facebook thinking they can "help". Then quits.

Facebook is a public company whose purpose is serve advertisers. Online ads is the only way they can generate revenue. It is not some woo-woo about connecting the world, giving people a voice, or whatever. That's what the internet enables, not a single website controlled by someone else. Facebook tries to take credit for what is good about the internet.

Facebook is a barrel of fish, the website is the barrel, users are the fish (ad targets) and advertisers are the shooters. For advertisers and FB investors,^1 things are going great. Except for the bad publicity.

1. Attempts to oust Zuckerberg, the root of the problem, will always fail. https://www.forbes.com/sites/betsyatkins/2019/06/07/facebook...

There is nothing to fix. As other commenters point out, the "solution", for users, is to stop using Facebook and use other means to communicate over the internet that do not require middlemen, third party intermediaries and interlopers that seek to sell online ad services and are determined to conduct ever-increasing levels surveillance and personal data mining.

Re:Facebook whistleblower says she wants to fix company, not... by lukestevens on Sunday October 03, 2021 @09:15PM (#28742009)
It’s a strange pattern [0]:

[Sophie Zhang] joined Facebook in 2018 after the financial strain of living on part-time contract work in the Bay Area had worn her down. When she received Facebook’s offer, she was upfront with her recruiter: she didn’t think the company was making the world better, but she would join to help fix it.

“They told me, ‘You’d be surprised how many people at Facebook say that,’” she remembers.

[0] https://www.technologyreview.com/2021/07/29/1030260/facebook...

Re:Facebook whistleblower says she wants to fix company, not... by vln on Sunday October 03, 2021 @09:25PM (#28742051)
I said the same thing. It's how I rationalized selling out for a company that does harm to the world.
Re:Facebook whistleblower says she wants to fix company, not... by ldehaan on Monday October 04, 2021 @12:11AM (#28742969)
A nugget of truth, it was nice, thanks.
Re:Facebook whistleblower says she wants to fix company, not... by mountainb on Monday October 04, 2021 @09:43AM (#28746583)
It has to do with how the university educated are socialized. They believe it's gauche to admit to pecuniary interest when looking for a job. They have to make it like a quasi-religious mission for which they are incidentally paid. It's intensely stupid. Obviously Facebook invites it and has consciously adapted its recruiting message.

Back in the 2000s before the financial crisis it was popular to portray the young as nauseating money grubbers who just wanted to get a job in banking. That wasn't great either, but I would rather honest greedheads rather than greedheads who lie to themselves and others about what they're doing with their lives.

Re:Facebook whistleblower says she wants to fix company, not... by raxxorrax on Monday October 04, 2021 @11:35AM (#28748054)
I think this is a convenient excuse and the money and reference was good. A convenient excuse, not a good one.
Re:Facebook whistleblower says she wants to fix company, not... by joelbluminator on Monday October 04, 2021 @03:43AM (#28744149)
You are exaggerating. Facebook IS providing real value to some users. For example - when I lived abroad a few years and started missing people from my home country, a Facebook group was there to talk and meet. It solved actual loneliness. Instead of individuals trying to create stand alone websites and invest time and money and effort, Facebook made it super easy to connect. My wife used a pregnant lady / new moms Facebook group in the city we were living in etc etc, it brought a lot of good info and comfort to her. Another example is their market place; it became super easy to buy used stuff in your city (I don't know if it caught in the U.S but in Europe this is becoming popular). People buy less new stuff, save money and help the environment. That's also good right? I can go on and on (for example people who put their business on Facebook and get actual clients). Not all interactions on Facebook are bad.
Re:Facebook whistleblower says she wants to fix company, not... by whitepaint on Monday October 04, 2021 @07:42AM (#28745447)
hn crowd is living in a specific bubble.
Re:Facebook whistleblower says she wants to fix company, not... by chrismcb on Sunday October 03, 2021 @09:14PM (#28742006)
Facebooks purpose isn't too serve advertisers. Most for profit companies propose is to make money. Facebooks primary way of doing that is asking ads. But they can't sell ads without plenty of eyeballs. Their FB needs to also pay attention to the users.
Re:Facebook whistleblower says she wants to fix company, not... by ineedasername on Sunday October 03, 2021 @09:27PM (#28742058)
Users are a supplier, an input, a resource used to make the actual product. Facebook cares as much about that supplier as a company cares about any other supplier. They'll push for the lowest possible prices and push the supplier as hard as they can without breaking the relationship.

Facebook will do as little as possible to benefit users, min/maxing as close to the breaking point as they can without going over the line.

Re:Facebook whistleblower says she wants to fix company, not... by pod9 on Sunday October 03, 2021 @10:20PM (#28742330)
They can break it up. Seperate out WhatsApp and Instagram. Promote competion between all the networks over safety, privacy issues etc

Lot of things can be done. Look at what happened to Rockefeller.

Re:Facebook whistleblower says she wants to fix company, not... by bamboozled on Sunday October 03, 2021 @10:18PM (#28742322)
Facebook is a public company whose purpose is serve advertisers. Online ads is the only way they can generate revenue. It is not some woo-woo about connecting the world, giving people a voice, or whatever. That's what the internet enables, not a single website controlled by someone else. Facebook tries to take credit for what is good about the internet.

I truly think it could move away from that model by innovating ?

Disclaimer: I don't like FB, work there, I don't use it personally, I do use Instagram though.

Re:Facebook whistleblower says she wants to fix company, not... by nradov on Sunday October 03, 2021 @10:29PM (#28742376)
Innovating is hard. Companies get attached to existing revenue streams. That's the classic innovator's dilemma.

https://www.hbs.edu/faculty/Pages/item.aspx?num=46

Re:Facebook whistleblower says she wants to fix company, not... by matheusmoreira on Sunday October 03, 2021 @11:40PM (#28742816)
> There is nothing to fix.

Sure there is: advertising. It's the root cause of nearly all evils in the internet today. Facebook itself is merely a symptom of the advertiser problem. The web and the internet will never be fixed until we get rid of the advertisers. Either we ban advertising or we spread ad blocking technology far and wide.

Re:Facebook whistleblower says she wants to fix company, not... by manquer on Monday October 04, 2021 @12:36AM (#28743120)
More Ad blocking won't solve this in the long term, it will become an arms race.

If ad blocking becomes pervasive then there will be more efforts to evade blocks, starting with technically ( operationally difficult) solutions like hosting ads first party etc.

There is simply too much money today in it for the industry to go away quietly.

Ad-blocking as a tool can help address the security issues with a trusted service hosting all sorts of unknown ad scripts that can potentially have malware and/or scrap your data, but issue of ad's itself can sadly not be controlled with ad-blocking only.

Re:Facebook whistleblower says she wants to fix company, not... by matheusmoreira on Monday October 04, 2021 @12:42AM (#28743173)
> it will become an arms race

It already is.

> starting with technically ( operationally difficult) solutions like hosting ads first party

Already happening. Those ads are still getting blocked.

> There is simply too much money today in it for the industry to go away quietly.

Agreed. We need to drive them out.

> issue of ad's itself can sadly not be controlled with ad-blocking only

Why?

Re:Facebook whistleblower says she wants to fix company, not... by manquer on Monday October 04, 2021 @01:04AM (#28743286)
> Why ? Because it is asymmetric battle. Content Platforms ( not only digital) already insert native advertising or do product placement, these are harder or impossible to block technically, and quite hard cognitively to differentiate as well.

Also Google is removing web APIs and actively making its browser poorer and controlling the web standards that is making it increasingly technically difficult to block ads, it is much harder to block ads on mobile platforms where most users are, only Firefox supports an ad blocker at all and Mozilla generates 95% of its revenue from Google .

We need better regulations not better ad-blocking to protect vulnerable users . More common ad-blocking becomes more aggressive the counter measures will be, given Google's control of Android and Chrome (that also gives them influence of Edge(based on Chrome) and to some extent Safari - Webkit heritage ) they can easily effect changes that makes it impossible or extremely difficult to block ads.

Re:Facebook whistleblower says she wants to fix company, not... by krrrh on Monday October 04, 2021 @07:06AM (#28745222)
Adblocking also works pretty well on Safari, even better since iOS 15 added extensions.

It’s pretty easy to install apps like 1Blocker and NextDNS on an iPhone and eliminate nearly all ads. More importantly, the platform automatically prevents tracking [0] “across other companies apps and websites” without explicit opt-in since April, and Safari has already been blocking trackers for a couple of years (the above link to Seattle Times blocked googletagmanager.com, google.com, chartbeat.com, amazon-adsystem.com, with default settings, and no additional purchases).

On top of this the many iOS users who already pay for iCloud+ to get access to enough storage now have an onion router service available in beta that hides IP addresses from websites. I’ve been using it for a couple of weeks and had no issues. [1]

I agree that it’s an arms race, and as Facebook and Google see ad revenue drop from users who have ad blocking enabled, they’ll grind the remaining ones even harder.

[0] https://www.seattletimes.com/business/technology/facebook-no...

[1] https://developer.apple.com/support/prepare-your-network-for...

Re:Facebook whistleblower says she wants to fix company, not... by manquer on Monday October 04, 2021 @09:38PM (#28754566)
Good to know to that Apple is investing in this recently, They also have the market share to counter to Google control of web market with Chrome and its derivatives to keep web developers in check.

Sadly while Apple is reasonable choice in the U.S. market, it is not affordable choice in most of the world. This effectively means only the rich get protection from ads.

Re:Facebook whistleblower says she wants to fix company, not... by matheusmoreira on Monday October 04, 2021 @09:59AM (#28746772)
> native advertising or do product placement

I'm sure people will figure out a solution. Maybe some machine learning thing that identifies brands and just deletes them.

We already have extensions such as sponsor block.

> Google is removing web APIs and actively making its browser poorer

Yeah, that sucks. I've already switched to Firefox and I also keep Brave around. Google made it easy for me when it killed sync for custom Chromium builds.

> controlling the web standards that is making it increasingly technically difficult to block ads

What, really? Do you have examples of this? What web standards have they proposed that would make blocking ads harder?

> only Firefox supports an ad blocker at all and Mozilla generates 95% of its revenue from Google

I agree, that's a massive conflict of interest. I think Mozilla should work to solve that.

> We need better regulations

Agreed, but I still believe that technology is a potent and subversive weapon. The mere existence of ad blockers has forced these tech giants to change the way they operate. If we keep up the pressure, either we'll win and drive them out of the internet or they'll become ever more tyrannical in their attempts to maintain control, drawing more attention to themselves and hopefully inviting public condemnation and regulation.

Re:Facebook whistleblower says she wants to fix company, not... by manquer on Monday October 04, 2021 @09:56PM (#28754687)
Standards control has been never always direct since JScript days, the dominant players do what they please, and by the nature of dominance web app developers have to comply follow their tools, and standards get established de-facto.

Specifically, moves like changes in manifest V3 and removal of chrome.webRequest is aimed squarely at adblocking, Forcing DRM in HTML5 is a step in this direction as well and can become dangerous in conjunction with AV1 enhancements .

For example it may become feasible to dynamically mux content and ad streams without a separate network request if encoding is not as expensive as H264 today with AV1 . Coupled with DRM on HTMl5 it would be impossible for any plugin as streams will never be exposed available for "Piracy reasons". Even HDMI has support for DRM , the only analog/open/accessible format left will be the light stream to your eyes.

Re:Facebook whistleblower says she wants to fix company, not... by matheusmoreira on Tuesday October 05, 2021 @11:41AM (#28760968)
This would make ad blockers straight up illegal under the DMCA since they cannot circumvent these protections. I already oppose copyright and DRM for many reasons, I never expected advertising to become one of them.

God I hate these "industries".

Re:Facebook whistleblower says she wants to fix company, not... by temp8964 on Sunday October 03, 2021 @09:35PM (#28742107)
If what you said is true, how is Zuckerberg "the root of the problem"?
Re:Facebook whistleblower says she wants to fix company, not... by salawat on Sunday October 03, 2021 @09:50PM (#28742188)
He has majority control of the company. There is no balancing input. As long as Facebook is around with Zuckerberg at the helm, he is by definition the root of the problem.
[dead]
Re:Facebook whistleblower says she wants to fix company, not... by reginold on Sunday October 03, 2021 @09:32PM (#28742086)
The "Mother is a priest" filter
Re:Facebook whistleblower says she wants to fix company, not... by fredgrott on Sunday October 03, 2021 @09:08PM (#28741974)
the solution is re thinking the business model, we already have a successful model its called Discord. No ads, just premium services for users.
Re:Facebook whistleblower says she wants to fix company, not... by the_fire_friar on Sunday October 03, 2021 @09:14PM (#28742005)
I will be pleasantly surprised if Discord could reach a $1 trillion dollar market cap on that business model.
Re:Facebook whistleblower says she wants to fix company, not... by wintermutestwin on Sunday October 03, 2021 @09:31PM (#28742083)
Oh yes, an IRC service and a blog really need that kind of $ to thrive. /s
Re:Facebook whistleblower says she wants to fix company, not... by nabaraz on Sunday October 03, 2021 @09:44PM (#28742151)
I think OP is making the case that all ultra-successful companies eventually gives up on ethics and their founding principles.
Re:Facebook whistleblower says she wants to fix company, not... by ipaddr on Sunday October 03, 2021 @10:18PM (#28742323)
Discord has reached a phase where many users would like to replace them and other startups are looking for a way to replace them.
Re:Facebook whistleblower says she wants to fix company, not... by ineedasername on Sunday October 03, 2021 @09:46PM (#28742170)
Discord doesn't appear to be profitable yet. Or, at least they don't appear to have ever said they were, and have taken about $500m in funding w/ about $220m in revenue since 2016.

They seem to be on a solid path, but I think it's too soon to hold them up as an archetype of a social networking service that can be massively successful on a freemium/subscription revenue model.

I also can't think of any company close to the size of facebook that is free for "users" rather than charging for their software/services. That doesn't mean it's impossible, but we're looking for a black swan event to change that, and it's unclear if Discord is going to have the hockey stick growth to make that happen, or if its recent increase in revenue is even sustainable as Covid becomes less disruptive.

Re:Facebook whistleblower says she wants to fix company, not... by btown on Sunday October 03, 2021 @10:29PM (#28742378)
If Discord ever did need to become ad-supported (not that I ever want it to!!), it could actually strike an interesting middle ground.

Facebook's problem is not that it controls which ads a person sees based on their content and communities, but rather quite the reverse: it controls what content and communities a person sees in order to increase their engagement with ads!

Discord, if it were to maintain a strong commitment to a "one way flow" of information towards ad targeting (without leaking that information to advertisers, of course, which is easier said than done) and not towards content promotion, could find a sweet spot where it is not possible for them to ever enter the business of being incentivized to promote misinformation - except insofar as paid ads are the misinformation, which is still a problem but at least a more traceable and manageable one. People would still discover and choose their communities organically, and the mods and participants of communities would control their outbound edges of the discovery graph.

Of course, not being able to optimize the bulk of a user experience for engagement is somewhat anathema to both the data scientist and product management instincts in me... but I honestly would much rather work on any B2B recommender system, or even an ad system like the aforementioned one, than blindly write code that has now been proven to do harm.

Re:Facebook whistleblower says she wants to fix company, not... by turminal on Sunday October 03, 2021 @09:37PM (#28742118)
Selling user data to third parties is no better than showering them with ads.
Re:Facebook whistleblower says she wants to fix company, not... by moonchild on Sunday October 03, 2021 @08:59PM (#28741936)
> use other means to communicate over the internet that do not require middlemen

The internet is a middleman.

Re:Facebook whistleblower says she wants to fix company, not... by TedDoesntTalk on Sunday October 03, 2021 @09:15PM (#28742007)
Then any communications medium is a middleman — postal mail, telephone, even telegraph. Maybe the only exception is speaking face-to-face. There’s no middle-man there.
Re:Facebook whistleblower says she wants to fix company, not... by ClumsyPilot on Sunday October 03, 2021 @09:19PM (#28742028)
Sound waves are the middleman, only direct telepathy will do.
Re:Facebook whistleblower says she wants to fix company, not... by torgian on Sunday October 03, 2021 @09:43PM (#28742149)
But here, air is the middle man, so maybe the solution is skin to skin contact.