You can actually toggle them all off in the settings. You'll never see them in a client after that.

I have no problem with Plex doing this. They're trying to show value for a service rather than just gatekeeping premium convenience features.

My problem with Plex is the utter distain they show for users by not having any sort proper bug triage. Users throw themselves at a forum that staff members rarely interact with. It's desperate.

This is a surprising comment! I have a lifetime plex pass from probably 8 years ago. They had a bad release a few years ago that broke some stuff. Made a post. They asked for logs and I uploaded them and they pushed a new build with a fix the next day. Only time I’ve interacted with them and it was super pleasant. My main consumers and my friends with young kids with kid shows and plex runs everywhere and even small kids can work the interface. I really enjoy it!

Depends on whether your wishes align with theirs.

For example: the long-term threads asking for a “TV” mode that will automatically play your library in channel format so that you can go channel surfing.

Even the very very basic version of this (the ability to automatically update playlists) is essentially a dead thread.

You can use the unofficial Plex API to do pretty much anything you want, if you have some time to set it up. https://github.com/pkkid/python-plexapi

e.g. the auto updating playlist idea would be done reality easily with the python Plex api above.

The log handling is one aspect of how poorly Discourse is failing them here. A proper bug triage system would solicit the information they needed at the time of posting. It would also do a better job of filtering out duplicates. That their employees have to go round and do these janitorial jobs manually is a waste of everybody's time.

But there are so many widespread issues that appear ignored. Things like AMD VCN support, Android clients forcing transcoding on some streams. The problem get acknowledged but there's no easy way to track progress. You don't have to dig far to find others users in there who feel habitually ignore, usually as replies ~"I reported the same thing 7 months ago, good luck getting an answer!", eg https://forums.plex.tv/t/is-anybody-working-at-plex-going-to...

It's a shame because it's not a bad product.

We didn't have the same experience.

A bug that also affected me was reported at least twice (March 2019 and April 2019[1]).

After 5 months of wait, the OP posted a script he wrote to work around the issue.

A simple path building issue took 8-9 months to get pushed in the BETA channel.

[1] : https://forums.plex.tv/t/dvr-moving-files-from-grab-bug/3967...

Same, my Plex pass says "comped" because I reported a security bug to them. In my experience the security bug reporting process is super painful. Most devs are super arrogant about how their code couldn't possibly be vulnerable, it must be something else. Plex took the bug report, immediately agreed it was an issue they should fix, fixed it, and without promoting comped my Plex pass for life. 10/10 would report again.

The UI is great, transcoding and playback on a myriad of devices just works, sharing with other people is a few clicks. To me Plex is the perfect example of the Jim Gaffigan joke; everything is amazing and everyone is miserable.

Jellyfin UI is cleaner, no upsell buttons and does not tie everything to cloud account.

No, it's difficult if not impossible to figure out how to get past the login screen without logging in, and they change it all the time. Also who knows what data they are sending back about you and your watching habits?