Ask HN: What to charge for support SLA for one-person SaaS

Re:Ask HN: What to charge for support SLA for one-person SaaS by orkj on Wednesday September 01, 2021 @09:29AM (#28379545)

Thanks. They are not paying six figures, no :D

[ Parent | on HN ]

Re:Ask HN: What to charge for support SLA for one-person SaaS by The_DaveG on Wednesday September 01, 2021 @07:32PM (#28386876)

If they are not paying six figures, they can’t or won’t afford a 30 min response time and are probably trying to see how far they can push you.

[ Parent | on HN ]