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A comment on Ask HN: What to charge for support SLA for one-person SaaS. Parent comment

Re:Ask HN: What to charge for support SLA for one-person SaaS by The_DaveG on Wednesday September 01, 2021 @07:32PM (#28386876)
If they are not paying six figures, they can’t or won’t afford a 30 min response time and are probably trying to see how far they can push you.
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