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Re:A bike parts company ditched Amazon to support indie shop... by _Wintermute on Tuesday August 24, 2021 @11:29AM (#28290142)
I was told the chainstay of a Specialized Enduro was not covered under their 5 year frame warranty, as they class it as a suspension component, despite even their technical description listing it as part of the frame.
Re:A bike parts company ditched Amazon to support indie shop... by mulmen on Tuesday August 24, 2021 @02:32PM (#28292976)
Yeah. Pretty frustrating. I’ve had similar experiences with other companies. It’s unfortunate the experiences aren’t more uniform.