Re:A bike parts company ditched Amazon to support indie shop...
by _Wintermute on Tuesday August 24, 2021 @11:29AM
(#28290142)
I was told the chainstay of a Specialized Enduro was not covered under their 5 year frame warranty, as they class it as a suspension component, despite even their technical description listing it as part of the frame.
Re:A bike parts company ditched Amazon to support indie shop...
by mulmen on Tuesday August 24, 2021 @02:32PM
(#28292976)
Yeah. Pretty frustrating. I’ve had similar experiences with other companies. It’s unfortunate the experiences aren’t more uniform.
Admittedly this was 15 years ago but still, never had a bad experience with them.