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Re:End of the line for Uber? by neonate on Tuesday August 10, 2021 @05:00PM (#28134450)
That may be the best argument that I've heard so far, but after thinking for a minute, it sounds not like "Uber can never be profitable", but rather "the legacy taxi market is an upper bound on how big Uber can be in the long run". Couldn't that be profitable? That's still a pretty big market, even if middle-class people are no longer using it for 10-minute rides.
Re:End of the line for Uber? by Etheryte on Tuesday August 10, 2021 @05:15PM (#28134670)
I think the key question here is profitable in what way. Can they be profitable in the sense of they made more money this year than they burned? For sure, turn down spending and turn up the prices. Can they be profitable in the sense of being in the green over the whole lifetime of the company, making a total profit over the large sums of money poured into the company? I'm not certain.
Re:End of the line for Uber? by neonate on Tuesday August 10, 2021 @05:20PM (#28134751)
I'm asking the first question. I agree with you that even if the answer to the first question is, "yes, Uber can be profitable", the answer to the second question (can it generate a positive return for its investors) is in doubt. It's possible for a company to be a losing investment and yet still end up as a profitable business operationally.

I don't think "For sure, turn down spending and turn up the prices" is something that the people arguing "Uber can never be profitable" would agree with. They're arguing that this can't work, and therefore Uber is destined to go out of business once the investment billions dry up. I'm just asking why that is so, given that the taxi market is a thing, and that a lot of people like Uber better than taxis.

Re:End of the line for Uber? by ghaff on Tuesday August 10, 2021 @05:59PM (#28135210)
Uber can probably be profitable. Cut costs drastically. Focus on where the business can be profitable--which probably means effectively pulling out of non core urban areas. But it will clearly be a less good service for a lot of people.

And probably doesn't look a lot better than taxis for many people any longer.

And for not on demand and not price sensitive, there are always private cars as there have been all along in many areas.

Re:End of the line for Uber? by dragontamer on Tuesday August 10, 2021 @05:43PM (#28135029)
> I'm asking the first question. I agree with you that even if the answer to the first question is, "yes, Uber can be profitable", the answer to the second question (can it generate a positive return for its investors) is in doubt. It's possible for a company to be a losing investment and yet still end up as a profitable business operationally.

But then if we're admitting that Uber's unlikely to be profitable over its lifetime, why would anyone buy their stock?

That's really what people care about in these discussions. Its not "Will Uber be profitable this quarter?", its... "should I buy Uber stock?".

The last guy lost money on Uber stock and is trying to offload these shares / certificates onto someone else now. Will buying those shares at this current price (aka: very expensive: $81 Billion market cap) be worthwhile?

You can buy many other companies at much cheaper prices than that.

Re:End of the line for Uber? by neonate on Tuesday August 10, 2021 @05:50PM (#28135119)
> That's really what people care about in these discussions. Its not "Will Uber be profitable this quarter?", its... "should I buy Uber stock?".

It's definitely not what I care about. I'm just a user, not an investor. What I care about is whether I'll still be able to use the service in the long run, albeit at higher prices.

Also, if that's what people making these arguments really care about, then I think it's misleading for them to be arguing that Uber can never be profitable and is destined to go out of business. That is not the same thing as being a poor stock market buy at current valuations, whether the latest round of investors will lose money, and so on.

Re:End of the line for Uber? by dragontamer on Tuesday August 10, 2021 @05:54PM (#28135165)
Maybe you're not the target audience of the blogpost then?

The blogpost is pretty clear to be coming in from an angle of "stockholders" perspective.

> Uber didn't need self-driving cars – it needed us to think it would have self-driving cars. That way the company's Saudi owners could raise investment capital from subsequent "investors" (AKA "suckers") all the way up to the IPO, cash out, and walk away, whistling innocently.

> That's the bezzle at work – a dazzle op that keeps new money flowing in, convincing people that a pile of shit this big must have a pony beneath it. But as the years went by, the stories that Uber told us about its path to profitability got more and more fanciful.

The big gist of this entire blog post is "Hey Stockholders, I think you've been swindled by Uber's CEO". That's the thesis in a nutshell.

If you don't care about the stockholder perspective, that's fine and dandy. I'm not saying you should care. (I'm not a shareholder, so I certainly don't care very much). But... as someone who does participate in the stock market, I still find these stories fascinating. I probably will be buying stocks in the near future, so I do want to know about all of this drama going on in different companies.

Re:End of the line for Uber? by ghaff on Tuesday August 10, 2021 @06:04PM (#28135277)
There was a whole lot of some combination of self-delusion and grift going on around self-driving and not just with respect to Uber. Even if you made some very optimistic assumptions around the tech, I'm not sure it ever moved the cost needle as much as people assuming it made taxi rides almost too cheap to meter thought it would.
Re:End of the line for Uber? by nyghtly on Tuesday August 10, 2021 @05:30PM (#28134882)
I think it's worth considering that Uber is the first nation-wide taxi service that we've ever seen, and they were only able to accomplish this via subsidy. Is it really possible to continue operation at that scale, while simultaneously losing their competitive edge versus local taxi companies? Why is it that no other taxi company has even come close to nation-wide? I don't think an app is sufficient to bridge that gap, and Uber doesn't have anything else to show in the innovation department.
Re:End of the line for Uber? by dtagames on Wednesday August 11, 2021 @10:41AM (#28142579)
The three biggest reasons are centralized maintenance, fuel, and fleet costs.

Taxi companies negotiate the entire fleet purchase at one time and replace vehicles on a schedule (like rental car companies). Often, the fleet is all one brand and model. This makes it easy to hire one or two guys to work on all of them. You can also buy all your standard parts in bulk and you get commercial pricing for those. Fuel is also all bought from the same vendor on a contract.

Those agreements would be impossible for any gig worker to get. He is going to pay full price for the car, the maintenance, and the fuel. Gas stations aren't owned by oil companies; they're owned by individuals. So you'll never get national pricing on gas. Each taxi company negotiates with a particular owner (hopefully of several stations) in their area.

The final nail in the coffin (and the one that keeps it from going national, even if such agreements could be worked out for a group), is that car repair is local. You cannot operate a maintenance depot in Chicago that serves Houston. The further away the depot is from the points of service, the longer the car is out of service each time.

The "hub" nature of the taxi operation with all cars, staff, repair people, and parts in one place (and all maintained on the same schedule so fewer surprises), simply doesn't scale unless you have enough customers to build another hub.

BTW, this is the same reason there's no Del Taco in Texas (or your favorite fast food where you live). You have to have a certain number of restaurants to make the distribution hub and the truck trips worthwhile. There cannot be one isolated McDonald's somewhere that's profitable, just like there cannot be a "too small" taxi operation without a hub -- it won't be profitable. And building hubs in small cities without enough demand isn't profitable, either.

Hence, taxis don't scale.

Re:End of the line for Uber? by jacobr1 on Thursday August 12, 2021 @10:59AM (#28157146)
There are plenty of national chains in various industries though, they just maintain ownership of multiple "hubs" and potentially get some economies of scale on national marketing.

There is no reason "a national taxi service" couldn't operate in the top 50 US metros, even if each metro managed local hub operations.

Re:End of the line for Uber? by neonate on Tuesday August 10, 2021 @05:42PM (#28135018)
It's a good question that I don't know enough about the taxi business to answer. However, it's also a pretty general/speculative argument, so not the strongest case for "Uber can never be profitable", especially since there are general/speculative arguments on the other side too. For example: economies of scale have worked in other industries, why can't that happen here? And: software-is-eating-the-world has generally been holding true, so why would this be an exception?
Re:End of the line for Uber? by mimixco on Tuesday August 10, 2021 @05:29PM (#28134862)
Uber cannot take advantage of the economies taxi companies have in fleet purchase, in-house maintenance, commercial prices for parts, and fuel contracts. None of these scale well nationally, which is why there has never been anything more than small, regional taxi companies, even though they were possible 100 years ago.

Uber's overhead in misbelieving they are a software company rather than a taxi service has only added to the expense, not saved anything.

Because taxis rely on cheap fleets, centralized and cheaper maintenance, and volume fuel agreements, they simply don't scale.

Re:End of the line for Uber? by ghaff on Tuesday August 10, 2021 @06:08PM (#28135316)
I'm not convinced the gig economy taxi service can't scale--without depending on too many drivers who don't understand their costs. But it's not going to be cheaper than the alternatives, driver networks may not be much larger, and a lot of operations (including engineering) are probably going to be mostly outsourced to low cost areas.
Re:End of the line for Uber? by mimixco on Tuesday August 10, 2021 @08:18PM (#28136455)
The individual driver has no buying power to negotiate a lower price on cars, fuel, or maintenance and the big players are disincentivized to hand him one. The gig nature of the job means he pays consumer prices for everything while Uber skims off the top.

Uber is an attempt to mechanize the human aspect of driving by turning people into machines that produce for them. Unfortunately, in the fever dream that led to its creation, no one stopped to consider why "Big Taxi" wasn't a thing already.

Re:End of the line for Uber? by jacobr1 on Thursday August 12, 2021 @11:14AM (#28157346)
I think Uber showed the demand curve is there, given both the lowered price and lowered transaction costs. It is certainly possible that when the dust settles there exists a larger taxi/hailing industry than before, operating more efficiently.

> The individual driver has no buying power to negotiate This is true for the full-time driver, and certainly uber drivers have by in large become this in larger markets. But where I am, most drivers are still part-timer that do it for extra income on nights/weekends. In that case, their capital expenditures are already sunk costs, and they just need fuel+maintainance to balance out, which they can probably deal with at lower margins.

One can certainly imagine a world with app-dispatched taxis (already here) that is more efficient, with burst capacity from part-timers. That is probably a world with more taxi usage proportionally to the population than 20 years ago.

Re:End of the line for Uber? by Gibbon1 on Wednesday August 11, 2021 @04:31AM (#28139464)
Reminds me of some shrewd comments about the Airbus A380. If there really was as much of a market as Airbus thought why wasn't Boeing selling more 747's.

So yeah in the last 100 years why are there a couple of taxi companies in each large city. I think you are right the business doesn't scale beyond a certain point.

Anecdote: Friend said he and the people he was with tried getting an Uber and balked at the $50 price. Then one them had the bright idea to check a regular taxi, $15.

Re:End of the line for Uber? by lumost on Tuesday August 10, 2021 @05:32PM (#28134906)
It’s also a market where you’re competing on margin. The winning ticket for the taxi market in North America was to stabilize taxi supply by the medallion system and have profits accrue to the drivers who owned the medallion and car (as they could charge rental fees to other driver).

There’s nothing to say that Uber/Lyft don’t stabilize near a similar dynamic.

Re:End of the line for Uber? by bloodyplonker22 on Tuesday August 10, 2021 @05:07PM (#28134549)
Yes, profitable, but Uber's valuation would tank if they were just scraping by on this kind of revenue with no hopes of automated driving or other things in the future to increase margins.
Re:End of the line for Uber? by neonate on Tuesday August 10, 2021 @05:16PM (#28134684)
OK, in that case the answer is "Uber can be profitable". Probably true that their valuation would be lower but that's not the argument I hear people making.
Re:End of the line for Uber? by bloodyplonker22 on Tuesday August 10, 2021 @07:05PM (#28135919)
What happened to WeWork is almost exactly the hypothetical scenario that you are describing for Uber.
Re:End of the line for Uber? by jacobr1 on Thursday August 12, 2021 @11:05AM (#28157236)
Uber doesn't have the same risk profile. When demand drops for wework, they are still on the hook for longer term leases. When demand drops for uber, drivers eat the loss of fewer transactions. As long as they can keep their overhead in check (and this certainly isn't clear) then they should be be able to have an operationally viable business.
Re:End of the line for Uber? by morpheos137 on Thursday August 12, 2021 @06:56PM (#28162697)
There is no hope of price competitive automated driving. It is ludicrous.