It's not even like a physical constraint like having to drive a little further to a different store. Just visit a different website it's the bare minimum of effort needed.
For instance you can't buy a quality headset from Plantronics or get a USB NFC reader from either of those firms. Best Buy will sell you a Sony Alpha 7 camera but forget about any lenses other than the kit lens.
Don't get me started about how Dick's Sporting Goods sells mostly men's athletic shirts that will show your nipples which would be fine if I wore a bra but I don't know many men that do. I asked the people there, "Do you want to sell any clothes or do you want to make excuses for why you aren't selling any?"
They probably just want to be left alone. They get shipped the stuff someone higher in the chain of command ordered. Why are you bothering the sales staff with things outside their control?
Does Amazon really care what answers people give? Would dicks sporting goods? Wegmans at least wants to look as if they care.
Planet fitness once told the NYT that they’d never gotten customer feedback on an issue but they make it so hard to find the form that they obviously don’t want you to use it.
It's quite possible that the stuff you're complaining about sells to other people. If so, I can see keeping their customers that purchase happy.
You're quite welcome!
Agreed. That's what I did.
What I found amusing is that when I cancelled the services, Amazon (unlike pretty much every other company) didn't ask me to tell them why. It seems that they want to know everything about everybody -- except for why someone would want out.
I know I'm in the minority, but I stopped shopping with Amazon long ago, closed my audible account, and have slowly been migrating my current workplace off our/their AWS infrastructure.
A handful of people have mentioned this is too much of a hardline stance, but personally I think it's important to take some actions if you truly want to see change in the world.