Funny I wrote wegmans supermarket asking if a product packed in type 7 plastic could be packed in 1, 2, or 5 (recyclable) and got a nice reply in 30 min.

Does Amazon really care what answers people give? Would dicks sporting goods? Wegmans at least wants to look as if they care.

Planet fitness once told the NYT that they’d never gotten customer feedback on an issue but they make it so hard to find the form that they obviously don’t want you to use it.

If you're writing to a corporate office, that's different. But the people at an individual store have no real control and can only forward your objections up the line.

I just wrote to Dick's about it.

Ah, sorry. I originally read your message as harassing the poor retail employees (or managers).

It's quite possible that the stuff you're complaining about sells to other people. If so, I can see keeping their customers that purchase happy.