This is a good point but it points to something some might not like. Resource constrained warehouses might on skimp on covering the risk of fire, resource constrained restaurants might skimp on sanitation, Resource constrained power companies (PG&E) might skimp on line maintenance and let whole towns burn to the ground (Paradise, 80+ people, Berry Creek 30+ etc) and so-forth (up to every company being too "resource constrained" to pay to stop global warming). In cases of this sort, you have companies risking both their capital and the life and limb of average people.
We really have companies following this resource constrained logic and horrible things have and are happening. Economists describe this dynamic in terms of "externalities" and letting it run rampant pretty literally has in world on fire (and drowned under water, etc).
Sometimes I think as an industry we hyped too much and over delivered giving the impression that it was no big deal.
Spending a lot of money to fix something that is known will happen is easy to justify. If you don't do it, you will end up losing significant amounts of money.
For something that isn't guaranteed to happen, it's harder to justify putting a lot of money into it. What is the value of doing thorough testing of backups if they're never actually accessed? One could argue that it's purely a waste of money.
A counterargument would be just any of the frequent news articles about company X having to pay Y millions or lost such and such money.
We have a social contract where businesses just need to put forth some minimum effort (door locks, alarm) and police and the military do the rest.
We need to enforce this social contract online and against global criminals now. If the criminals are in a state that harbors them, use 10x retaliation to that state to give them an incentive to fix the problem. Dictators don't respect anything but force.
Attitudes about it are much better now than they have ever been, but there are still a lot of folks out there that don't prioritize it.
Guess what all of these have in common? The exact thing that security has; eliminating long-term risk. Don't blame the stock holders because your arguments didn't persuade management...
Those externalities are historically managed by regulation and laws so they are equal rules for every company : you are not theoretically in competition with companies that don’t protect themselves against fire because it’s mandatory to do so (in many countries).
Maybe we should start to make companies responsible for not somehow mitigating the risk of being attacked. It makes even more sense when customer privacy is concerned. I know GDPR started in that direction though.
But in practice you can be. Companies can get away with not following regulations for a long time. This isn't all too uncommon in the restaurant business.
Regulations need to be cheap and easy to follow. Otherwise they'll be skirted here and there. Yes, businesses will get in trouble for not following them, but if enforcement isn't on top of most of the violations then you'll just create a system where everyone ends up skirting the rules.
If security became a mandatory thing, single actors will of course be slow to invest, but the industry by itself will adapt by easing the adaptation to regulation.
For example, in fire safety, it’s now harder to build a non fireproof building because nobody will build that since building technics are now fully integrating this issue.
Your local web agency may not do a lot more effort to backup its data due to regulation, but you can imagine that its hosting provider would be able to provide a cheap and friendly backup solution thanks to this becoming mandatory.
It’s just my thoughts.
And in any case the threat surface is way different. If I hold up the local Best Buy at gunpoint I'm not walking out with their entire customer roll. But if I hack their POS, there's a pretty good chance that I am.
In places where there is sufficient law enforcement, this is not required but even then some extra-high-risk shops like banks still do. In places where there is not sufficient law enforcement, like failed states, favelas and the internet, almost all shops should hire guards (or their digital equivalent) or risk being robbed. In this particular case, the long term fix is to extend the rule of law onto the internet but until that time having good security is not optional.
No, that's just brain cancer banks board directors can opt for.
You simply skipped over customers data bying lost. Oh, insurance give you the money, court settlements will be payed, it's cheap ! For you.
And by not having that "talent & resources" you streach your own business beyound sanity. Like that "new telecoms" breed that do not own any cables or antennas. Just marketing, H&R and finances. And lacking any competence (becouse no infra, what they could possibly do ? :> ) call center. And then they outsorce their finance. And they go down or sell themselves when zefir blows...
Your thinking style promotes egg shell type of business. But it's cheap !
1. Yea if you don't lock your store you will get robbed and be held liable for the loss, your insurance won't pay out because you didn't sufficiently protect your liabilities.
2. Businesses buy insurance and secure their equipment because they are held liable for this, the cost is included in the cost of the product.
2a. If a ransomware attack hits your organisation it will destroy your reputation because customers will notice that you don't take their protection seriously, they will leave for a more expensive but reliable product that takes their business and clients seriously and actively works to protect them.
I get your arguments they just don't make much sense from the perspective of a business and its liabilities.
In many cases, you cannot really switch.
https://www.reuters.com/world/uk/uks-northern-rails-self-ser...
Ransomware just hit ticket machines on a UK railway. I do not think that this will make people who regularly take that railway seek for alternatives.
The question is - how do you know that it is going to hit you every 5 years?
This isn't a completely random event. If you build up a reputation of being a soft target, other hackers will try to dip their beaks, too. And there is a lot of them out there.
Paying even one Danegeld attracts more Vikings to your shore.
Brick and mortar stores don't need hardcore commandos. The recent surge in ransomware is actually a good thing as people slowly start to care about the obvious: that if they build their business on something that has a weak link, breaking this link will compromise their business, so it's their job to make sure it never happens.
This means asking awkward questions to people who are in charge of your IT infrastructure, whether in house or outsourced. What happens if this computer room is set on fire? What is our strategy of dealing with ransomware attacks? How long it will take to rebuild the systems after they are compromised? These are valid questions to ask as a business owner, and if you don't know the answer to them, you are to blame when the worst happens.
There is negligence, however. If you leave the door wide open and unsupervised and something gets stolen your insurance company will be much less understanding. That does not say anything about how theft is "morally okay", just that negligence is not okay.
(My point is that incompetence doesn't make it morally ok that a criminal thing happens to someone)
2. There's a risk/reward component. Nobody likes to buy insurance. Resource constrained organizations will almost always choose to invest their resources to get MORE resources, not protect against the chance that something bad will happen. A rational organization should only invest in protection when the risk is so great that it's likely to interfere with its primary business (beyond their legal/moral obligation to protect information they're trusted with).
2a. If a $2m ransomware attack hits your organization every 5 years, and it would cost you $1m/year in talent & resources to harden against this, you SHOULD let it happen because it's cheaper. Just patch the vulnerability each time it happens and try to stretch the next ransomeware attack to more than 5 years away.
3. Of course there are many irrational organizations that don't protect against ransomware for irrational reasons (e.g. due to internal politics). There's not much to say here except that at some level of management (including the CEO & board) where people are not paying attention to what's happening, and they should go hire those hardcore nerds and pay them what they need to.