News for hackers. Stuff that matters.
Re:Amazon.com product pages are down by varenc on Sunday July 11, 2021 @11:37PM (#27806710)
It’s interesting seeing how their mobile app handles the problem. Instead of showing an error page, you're just mysteriously returned to the Amazon homepage when trying to view a product.

For a huge outage like this, the app’s behavior is a confusing experience, with users likely blaming themselves. The desktop web’s error message at least makes it pretty clear it’s an Amazon issue.

Re:Amazon.com product pages are down by octos4murai on Sunday July 11, 2021 @11:44PM (#27806761)
This is also the behaviour of the mobile site on iOS. I don't know what the mobile app is like but it sounds like it could just be a webview to the mobile site.
Re:Amazon.com product pages are down by silisili on Sunday July 11, 2021 @11:39PM (#27806729)
The website(mobile) does the same thing.
Re:Amazon.com product pages are down by arthurcolle on Sunday July 11, 2021 @11:38PM (#27806717)
Is that interesting? Seems pretty standard and could even be handled relatively trivially in response to specific HTTP codes of any given individual request... Pretty sure nginx /whatever reverse proxy/load balancer they are using could do this natively without any special logic
Re:Amazon.com product pages are down by BoorishBears on Sunday July 11, 2021 @11:51PM (#27806826)
It's interesting because of how awful the UX is there for a multi-trillion dollar company.

This would be acceptable if it showed an error notification after redirecting you, but it doesn't.

It just very cheerfully dumps you to their homepage.

It's bad enough the mobile app is just the website bundled up in a less functional form, the least they could do is add small things like this to it.

Re:Amazon.com product pages are down by hattmall on Monday July 12, 2021 @12:08PM (#27811721)
You should try hitting one of the potentially non-profitable customer filters. Like buy 5 things with a gift card that all ship to a different address on the same day.

No message, no warning, no email, just your password no longer works and then an endless loop of resetting and verification emails.

Re:Amazon.com product pages are down by atatatat on Monday July 12, 2021 @01:53AM (#27807477)
You'll find what you're trying to pay them for eventually if they put you back on their starting page — and they know it.
Re:Amazon.com product pages are down by BoorishBears on Monday July 12, 2021 @03:19AM (#27807894)
How does adding a simple toast-style message saying "We had some trouble finding that" alongside the homepage stop that?
Re:Amazon.com product pages are down by nothasan on Sunday July 11, 2021 @11:54PM (#27806845)
Pretty sure they use CloudFront
Re:Amazon.com product pages are down by Godel_unicode on Monday July 12, 2021 @02:29AM (#27807667)
CloudFront (and fastly) is a CDN which is very different than a reverse proxy or load-balancer.
Re:Amazon.com product pages are down by nothasan on Monday July 12, 2021 @03:33AM (#27807969)
A CDN is a reverse proxy with the ability to cache. They are not very different.
Re:Amazon.com product pages are down by selcuka on Monday July 12, 2021 @12:27AM (#27807050)
They use both Fastly and CloudFront.