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Re:Developing Games on Linux: An Interview with Little Red D... by edgyquant on Thursday June 24, 2021 @04:16PM (#27623213)
But Steam only really supports the latest stable Ubuntu. It works on most distros because package maintainers put a bit of work into make it but it isn’t officially supported on them,
Re:Developing Games on Linux: An Interview with Little Red D... by RussianCow on Thursday June 24, 2021 @04:55PM (#27623635)
That doesn't stop people from making support requests, though, which is the entire problem OP is talking about.
Re:Developing Games on Linux: An Interview with Little Red D... by godelski on Thursday June 24, 2021 @06:41PM (#27624865)
TBF isn't this going to happen no matter what? As a linux user I have absolutely no problem with the OP saying "we don't support that distro, sorry" and closing the ticket.
Re:Developing Games on Linux: An Interview with Little Red D... by RussianCow on Thursday June 24, 2021 @08:10PM (#27625558)
I don't think so. If Linux isn't natively supported, even if it runs fine via Proton, you're much less likely to receive bug reports directly, because there's less of an expectation that things work without issues. And closing tickets doesn't help with negative reviews—in fact, some users may use that as a reason to give you a "thumbs down" on Steam.
Re:Developing Games on Linux: An Interview with Little Red D... by edgyquant on Thursday June 24, 2021 @08:46PM (#27625829)
Maybe but he’s talking about having to deal with the requests. Since Steam only supports Ubuntu LTS you can push the blame on them and say something like, “Sorry we develop for Linux via Steam and they only support Ubuntu x.04, feel free to open a ticket with them if you have further trouble.
Re:Developing Games on Linux: An Interview with Little Red D... by tmccrary55 on Thursday June 24, 2021 @07:23PM (#27625211)
Which is the sane thing to do.

Valve should just partner with Canonical and release Ubuntu support.

Let the other distros figure out how to get it working there.

Re:Developing Games on Linux: An Interview with Little Red D... by toastal on Thursday June 24, 2021 @10:11PM (#27626434)
Please not Canonical. OG Steam OS was Debian, which was a wiser choice.
Re:Developing Games on Linux: An Interview with Little Red D... by tmccrary55 on Friday June 25, 2021 @07:50AM (#27629563)
Ubuntu is the most common, most widely used Linux based OS. It's the "Windows" of Linux, for good or ill.

Most hardware and software vendors primarily target it.

It might not be hip, but it's what everyone knows.

Re:Developing Games on Linux: An Interview with Little Red D... by toastal on Friday June 25, 2021 @01:23PM (#27633748)
From the company that leaked data to Amazon through ads in your search? Yeah, no, pass.
Re:Developing Games on Linux: An Interview with Little Red D... by stubish on Thursday June 24, 2021 @11:03PM (#27626713)
Valve could probably buy Canonical outright if it wanted.