Communities are built on trust and relationships, what happens at social platforms is that people with "large communities" are just creating followings the same way that celebrities always have, which are a weird modern corruption of the idea of a community (or if you want the academic term for it, a parasocial relationship).
What makes a difference to me are the insights you get here combined with thoughtful answers, as in rarely the lowest common denominator type of discussions.
For that there are all too many forgettable social media sites.
Hacker News is a very large and impersonal forum. You can have interesting conversations on a forum, but the degree to which they are a community is the degree to which you develop relationships with the other people. I wouldn't call /r/videos (or any other massive subreddit) a community either, and they have the same level of social intimacy.
Agreed. Aside from recognizing some familiar usernames[1], unless you know someone from IRL or via another social media platform, the posts all 'pseudo-anonymously' blend together. The standardized comment formats, fonts, and command bar next to each comment help make it so, even if you perform per-page custom styling.
[1] my personal list OTOMH is tctpateck(sp?), dragonwriter, doreenmichelle, dang(ok thats a gimme), sklabnik
I don't agree that social media (qua social networks) has moved us in the right direction.
Web forums and blogs were better.
I don't think we need to find the missing piece. I think we need to remove the unnecessary, super profitable poison.
Something like private, self hosted forums with universal log in, but no cross-contamination of "likes" and comments, and no algorithmic attention management.
I think I need to write my senators.
I don't think they were inherently better. And don't get me wrong, I have a mostly positive experience with forums and blogs and an extremely negative experience with social networks, eventually I deleted every single account I am not required to have for work-related reasons.
However, I believe the underlying reason is that pre-Facebook communities were more "selective". Being part of those forums or reading blogs was more of a deliberate choice rather than the societal average, something like HN, early Slashdot or early Reddit. This resulted in user bases that were not cross-sections of the general population.
In the alternate universe where forums and blogs became the mainstream, I believe we would have seen the same problems.
Algorithmic feeds are literally evil incarnate and I'd love nothing more than to see them nuked out of existence, but I don't think they are the root of the problem, at least not in this particular case.
* the notion of voluntary association. How many social media users use social media because they think they're supposed to? Voluntary association facilitates the perception of good faith on the part of others by its nature.
* the type of user, e.g. an enthusiast vs otherwise. A lot of social media's problems stem from it's crazy scale, which, as a byproduct, increases the amount of bad apples and their visibility.
Forums and their ilk had similar problems with cabals and such, but the fact that they weren't the single destination to be made the stakes lower. I can see a future where we cede current social networks to the very online crowd and let them continue to play their power games in their own little sandbox while the rest of the world moves on.
Part of that is the incentives going in the opposite direction, as other commenters have noted.
Even assuming they are in good faith, though, I believe it is an extremely difficult problem. Building and maintaining large scale communities is next to impossible, you can't just turn off a switch and make the mob go away, a mob is, by definition, out of control.
Historically, we have solved this problem by effectively limiting access to large scale communication, with small elites acting as gatekeepers. Social media tore down the metaphorical wall, allowing any random person to talk to anybody who will listen.
This is, by and large, a good thing. However, those elites did play a role, because they could keep each other in check and enforce standards of behavior that would prevent the worst abuses.
So the question is not how we go back to the 70s or something (yet again, the change is overall in the right direction), but how we can replace the missing piece. Needless to say, I don't even know where to start.