The itsme app works totally fine for me, and my less tech-literate family members. It strikes a good balance in UX and security.
All in all, I think that the Belgian government is doing a good job in this. It needs to work well for the average user, which it does! I don't expect my government to spend time and money to support all fringe cases like smartphones that don't run iOS or Android.
I expect my government to create solutions that work for everyone. Including "fringe cases". Including people in poverty. The marginalised. The contrarians. The smartphoneless. Everyone.
Edit: and I especially expect them not to further the de-facto duopoly of Google & Apple.
The software stack is pretty much standardized. I am a bit worried about aarch64 platforms, but hopefully they will also be supported.
OTOH, the itsme application is a huge security issue aside of being a serious vendor lock-in over passwords, 2FA and OTP. It is tivoising logins like OKTA, except that here, it is mandated by the state.
The "itsme" SSO app is even worse. You can't use it without using an iOS or Android smartphone (and even then it probably won't work if it's rooted). And it's got this really weird requirements of being secured by a 5-digit pin (no more, no less last I checked..).