Re:Siemens acquires Supplyframe, owners of Hackaday and Tindie
by worldmerge on Tuesday May 25, 2021 @04:33PM
(#27282246)
I miss going to my local Radio Shack and getting components. When they went under I could really only get components online. Sure, there is a commercial supplier near me but they are only open 9-5ish M-F and don't have a website. It would be great if they were able to digitize their inventory and ship orders. I wonder why some commercial focused companies make it so hard for non-commercial customers to access their business (I'm including companies that have websites but make it clear they only sell to contractors)?
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Re:Siemens acquires Supplyframe, owners of Hackaday and Tindie
by lotsofpulp on Tuesday May 25, 2021 @05:06PM
(#27282651)
> I wonder why some commercial focused companies make it so hard for non-commercial customers to access their business (I'm including companies that have websites but make it clear they only sell to contractors)?
Too much effort for too little revenue. The probability of a customer spending only $50, but also needing 2 hours of customer service might be too high. Once you engage in a transaction with someone, there’s a lot of possible future liability that comes with it.
Re:Siemens acquires Supplyframe, owners of Hackaday and Tindie
by SQueeeeeL on Tuesday May 25, 2021 @06:18PM
(#27283458)
Entry level consumers tend to be complicated. People order the wrong part and want a return, or drop an order after they're provided an invoice. It's just easier if you're a very small shop to cater towards the straightforward customers
Re:Siemens acquires Supplyframe, owners of Hackaday and Tindie
by ajdude on Tuesday May 25, 2021 @06:12PM
(#27283391)
I had this very same issue yesterday. I needed one particular component now, not “x days from now, Online.” I knew it was something that radio shack would have had, but I had to drive an hour and a half to the closest microcenter.