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Re:How Intuitive Are Macs Really? by bombcar on Monday May 24, 2021 @10:35AM (#27264826)
If finder has a window anywhere clicking on the finder in the dock doesn't open a new finder window - it just tries to bring the current one forward.

If you have many windows, it can be hard to notice (especially if you have many monitors).

Re:How Intuitive Are Macs Really? by vladvasiliu on Monday May 24, 2021 @11:24AM (#27265436)
But this is the standard behavior for pretty much all apps on Mac OS, so if their complaint is specifically about Finder and not about the general behavior, that sounds like a bug to me.