Re:Facebook says I'm abusive content [video]
by dataflow on Thursday May 20, 2021 @01:31AM
(#27217772)
The notion that adequate moderation requires watching every second of video at 1:1 speed is such a strawman on so many levels I don't even know how to respond.
Re:Facebook says I'm abusive content [video]
by spiderice on Thursday May 20, 2021 @01:57AM
(#27217919)
Exactly what I was thinking. There are obviously significantly more effective ways to do things. You could probably just keep the automated systems in place, but have human moderators verify every video that the automated moderators flag (as you stated, obviously not by watching the entire video at 1:1 speed). That alone would be strictly better than how they are currently doing things, and probably not too difficult to pull off.
Re:Facebook says I'm abusive content [video]
by throwaway3699 on Thursday May 20, 2021 @06:31AM
(#27219460)
Note that humans-in-the-loop is the status quo already at YouTube.
Re:Facebook says I'm abusive content [video]
by prepend on Thursday May 20, 2021 @07:07AM
(#27219658)
Yet the humans are making mistakes like this thread is about.
I think the intent is to have better humans in the loop and to have a human appeal process.
Currently it seems like the human approved removal has no recourse and you’re just hosed.
Re:Facebook says I'm abusive content [video]
by spiderice on Thursday May 20, 2021 @06:48PM
(#27228426)
I was under the impression that bans were automated, and appeals were handled by humans. I think it would be better if ban “suggestions” were automated and actual bans always came from a human.
Not sure the exact process at YouTube though.
Re:Facebook says I'm abusive content [video]
by cortic on Thursday May 20, 2021 @06:18AM
(#27219380)
126,000 people, assuming a $20,000 annual salary, would be 2.5 billion, or 12.5% of youtubes revenue in 2020. That seems more than reasonable.
And when you consider only flagged videos should *need* to be watched by a human.
Re:Facebook says I'm abusive content [video]
by danaris on Thursday May 20, 2021 @10:14AM
(#27221343)
$20k annually is below poverty line. I'm sure Google would love to be able to get people to solve their moderation problem for so little money they can't actually afford to both eat and pay rent, but if we're making hypotheticals here, we should at last hypothesize 126,000 people who get to live like real human beings.
Re:Facebook says I'm abusive content [video]
by cortic on Thursday May 20, 2021 @10:33AM
(#27221597)
I'm sorry, i actually had £20k, and just changed it to $ without converting; £20k is about what a 'Accounts Administrator' earns (https://uk.jobted.com/salary). So that's about $28k which is about 3.5 billion, or about 18% of their 2020 profits. Still very reasonable, most businesses have to put more than half their turnover into wages..
Re:Facebook says I'm abusive content [video]
by Wowfunhappy on Thursday May 20, 2021 @10:36AM
(#27221643)
The other thing I'd say is that this isn't low-skill work. If you get thousands of people, train them for a couple days, pay poverty wages and tell them to make each decision in less than 30 seconds, you're not going to get good results.
126,000 workers actually seems reasonable to find, the 2 million you'd need at a 1:1k ratio would be hard, I think. The pay is going to be bad, and the garbage you have to watch won't be worth it for most, but you still need a reasonably analytical person to decide if things definitely follow the rules, definitely don't follow the rules, or need to be escalated. And they need to be attentive, because videos can be totally normal and fine and then get abusive later.
[1] https://blog.youtube/news-and-events/youtube-at-15-my-person...