Mostly true. Depending on which model you have you'll have varying level of controls on the steering wheel. (Think media control, whipers, cruise control, etc.) You also have decent support for voice commands, but I find that way too cheesy.
It's definitely not for everyone but I prefer the touch screen/clean dash look over traditional "cockpits".
The two biggest issues with touch screen controls for me are windshield wipers and temperature.
You can turn on the wipers on the left hand stalk which is good for when some truck splashes your windshield and completely blinds you. The automatic wiper sensor is...not great.
I find the temperature controls hard to use without taking my eyes off the road. And the number of times I've accidentally turned on heated seats while trying to change the temperature...why on earth is that button so prominent?
Also - not sure if it true - I heard that most Tesla controls are touch screen, and as a person who does not want to take eyes off the road, that probably would not work well for me. I could do almost everything during driving in fractions of a second without looking, purely with muscle memory.