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Re:Montana to cancel unemployment benefits to address severe... by intended on Thursday May 06, 2021 @08:41AM (#27062324)
Automation is coming anyway. A kiosk costs many many magnitudes lower than even an unpaid human. The unpaid human still has to go to the loo.

This is not an argument to keeping people underpaid.

Re:Montana to cancel unemployment benefits to address severe... by bluefirebrand on Thursday May 06, 2021 @09:59AM (#27063295)
Kiosks break down requiring service calls. They need software teams to keep them updated, and a not-insignificant portion of the population still just refuse to engage with them. That's why almost all of the ones you see around in stores have attendants still.