News for hackers. Stuff that matters.

A comment on Request for comments regarding topics to be discussed at Dark Patterns workshop. Parent comment

Re:Request for comments regarding topics to be discussed at ... by mrtksn on Monday May 03, 2021 @07:35AM (#27023800)
That's really about the relationship with the user and timing of the request. The best practice is to ask user for a favour right after something good happens and they get value from your app as they will be glad that this app exists. You first give something to the user and ask the user to give you something back later, like "If you like the app please give us a review, it helps a lot" request. It's not a coincidence that all the successful YouTubers ask for a like and subscription if you like the video.

Interrupting a user action on the other hand, asking for a review over and over again are extremely annoying and can easily backfire. For the official review UI, Apple enforces "2 times per year per user per app" restrictions but if you annoy the user enough through your self made review request dialogs, they can get angry enough to find their way into your App Store page and give you 1 star review.

Forcing the user do something, trying to coerce them into a 5 star review in order to use the app backfires easily.

[ Parent | on HN ]
Re:Request for comments regarding topics to be discussed at ... by tekknik on Wednesday May 05, 2021 @08:15AM (#27048922)
> hat's really about the relationship with the user and timing of the request. The best practice is to ask user for a favour right after something good happens and they get value from your app as they will be glad that this app exists.

There’s that user hostility again! Also I’m not sure how the YouTube example is related. When a YouTuber says hit subscribe the user can take a second to do it. They don’t stop what they’re doing and get forwarded to a different website entirely.

[ Parent | on HN ]