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A comment on Twilio blocked our account and with it hundreds of our customers [resolved]. Parent comment

Re:Twilio blocked our account and with it hundreds of our cu... by paulcole on Thursday April 15, 2021 @08:20AM (#26819529)
In the United States I don’t think there are many jurisdictions where an automated marketing email will get anyone put on the most-wanted list.

I have a very hard time seeing the criminality of this. Can any lawyers provide more insight?

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Re:Twilio blocked our account and with it hundreds of our cu... by ballenf on Thursday April 15, 2021 @09:07AM (#26819972)
It only takes one.

One young prosecutor seeking to make a splash in a jurisdiction with a twilio customer.

Twilio might win in court, but they’d lose in the big picture.

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Re:Twilio blocked our account and with it hundreds of our cu... by paulcole on Thursday April 15, 2021 @04:14PM (#26825579)
Interesting. Have you ever seen this happen in your practice as a lawyer?
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Re:Twilio blocked our account and with it hundreds of our cu... by ChoGGi on Thursday April 15, 2021 @08:27AM (#26819590)
> we got an email from their sales rep

That doesn't sound automated.

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Re:Twilio blocked our account and with it hundreds of our cu... by paulcole on Thursday April 15, 2021 @09:04AM (#26819950)
I think sales emails can be automated.

Isn’t this a major selling feature of pretty much every CRM?

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