News for hackers. Stuff that matters.

A comment on Twilio blocked our account and with it hundreds of our customers [resolved]. Parent comment

Re:Twilio blocked our account and with it hundreds of our cu... by smhg on Thursday April 15, 2021 @03:08AM (#26817032)
FWIW: you can turn off automatic recharge and ask for a different reminder limit. Not ideal, but at least it prevents crazy bills.
[ Parent | on HN ]
Re:Twilio blocked our account and with it hundreds of our cu... by ksajadi on Thursday April 15, 2021 @05:27AM (#26818165)
We didn't have automatic charge. We now have an invoice to pay.
[ Parent | on HN ]
Re:Twilio blocked our account and with it hundreds of our cu... by gumby on Thursday April 15, 2021 @10:12AM (#26820743)
A Twilio invoice or a lawyer’s invoice?
[ Parent | on HN ]
Re:Twilio blocked our account and with it hundreds of our cu... by throwaway2048 on Thursday April 15, 2021 @05:50AM (#26818327)
They still bill you no matter what, and if the bill is big enough they will sic collections on you.
[ Parent | on HN ]
Re:Twilio blocked our account and with it hundreds of our cu... by mleonhard on Thursday April 15, 2021 @09:10AM (#26820003)
This surprises me. I thought they would disable the service when the balance goes negative. I need to add some more monitoring and a failsafe rate limit...
[ Parent | on HN ]
Re:Twilio blocked our account and with it hundreds of our cu... by throwaway2048 on Thursday April 15, 2021 @09:17AM (#26820080)
They also continue to bill for recurring services even if your account balance goes to zero, watch out.
[ Parent | on HN ]