Re:Adobe charges subscription cancellation fee
by chrisandchris on Tuesday April 13, 2021 @03:16AM
(#26789056)
Can‘t speak for the current page but some year (1 actually) I signed up for a monthly plan to extract some InDesign into SVG/PDF.
After I was done, I cancelled the plan and Adobe mailed me something like „sad to see you go here‘s a free month“.
What I didn‘t know and did not see ond the sign-up page was that I actually signed up for a YEARLY plan and I had to pay a huge cancellation fee. There was no indiciation or mentioning of a yearly contract (ok, maybe sonewhere deep down and so small nobody can read it).
IMHO, I was tricked into this yearly plan and had to pay much money to get out. It was the day I swore never to pay for Adobe products again.
After I was done, I cancelled the plan and Adobe mailed me something like „sad to see you go here‘s a free month“.
What I didn‘t know and did not see ond the sign-up page was that I actually signed up for a YEARLY plan and I had to pay a huge cancellation fee. There was no indiciation or mentioning of a yearly contract (ok, maybe sonewhere deep down and so small nobody can read it).
IMHO, I was tricked into this yearly plan and had to pay much money to get out. It was the day I swore never to pay for Adobe products again.