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Re:CEO of Waymo John Krafcik is leaving by ChuckMcM on Friday April 02, 2021 @03:17PM (#26674924)
Having read hundreds of these sorts of CEO leaving letters I'm a bit jaded and cynical. If you're interested in what I see when I read that message, I rewrote it[1] in more plain language.

Google demands a lot of its "other bets" companies. Some might say it asks too much. Mostly it seems to me that they want a 'moonshot' company that has the original profitability of search advertising, full stop. And while it would be great for them if they found it, there is a lot to be said for having a bunch of businesses that just make anywhere from a few million to a billion dollars a year in revenue.

I don't know if the attitude has changed since I was there but people creating $20M/year business revenue streams were not considered "successful" back in the day. I found that somewhat self defeating.

[1] https://gist.github.com/ChuckM/ff5fc8c800c7fe9160483b68ec45a...

Re:CEO of Waymo John Krafcik is leaving by dealforager on Friday April 02, 2021 @05:33PM (#26676220)
I understand the sentiment, but $20M/year really is a waste of time for a $200B/year business. I have a hard time thinking of a way it wouldn't be a loss given the added organizational complexity having those kinds of projects would bring.

I thought the entire purpose of "other bets" was to pursue ideas that have the potential to become $XXB/year revenue streams. So of course they want 'moonshot' companies.

Re:CEO of Waymo John Krafcik is leaving by ChuckMcM on Friday April 02, 2021 @05:56PM (#26676389)
> $20M/year really is a waste of time for a $200B/year business.

That's the thing though, it isn't a waste of time.

One can hear very similar logic from people with investments. They will say "The stock market is returning X% / year and is way better than those bonds with only 3%/year. Investing in bonds is a waste of time."

They say that because they have yet to internalize the value of having a diversified their investments. Not everything goes up all the time.

It only makes sense for Google if the Search Ads business were to never ever lose its profitability. And yet, it is losing its profitability. As a result, Google has to aggressively cut back on expenses, remove projects, end of life products, etc as that cash cow slowly deflates.

Consider then the alternative where there are 10, 20, even 30 business lines within Google generating $10 - $30M of profit each. 30 businesses at $30M is only $900M, less than 5% of their revenue, but those businesses are SOLID and provide a supply of management talent, consistency, and some bucks to keep the lights on elsewhere.

That is diversification of execution risk. It works the same way investment diversification works, it adds other, less high margin, businesses to the portfolio that are all revenue positive.

A company like Google can use those businesses to experiment with alternate user support models, management schemes, policies, and communications. All of that helps the "main" company to mature in its thinking about how to be a business. Sadly, executives who have never had any experience other than one wildly successful business tend to think exactly like you do, "Why would I waste time on piddling little products when I've got more cash than I know what to do with being pumped out by my main business?"

Short answer: "Things change."

Re:CEO of Waymo John Krafcik is leaving by pembrook on Friday April 02, 2021 @06:59PM (#26676803)
Do you have any idea how insanely hard it is to create 30 separate $30M businesses from scratch?

Even with the weight of the Google brand, creating new businesses is HARD.

It'd be roughly 1,000X easier to squeeze an extra $900M in revenue out of search than it would be to incubate 30 new mid-size companies.

Instead of going on an insane boondoggle where your brand image is trashed by creating literally thousands of failed companies (the only way you're going to end up with 30 successful ones over the $30M hurdle rate)...why wouldn't Google just buy those 30 companies? They have enough cash on hand to buy 99.9% of Silicon Valley startups outright.

And even then, would the 30 companies they buy grow faster than their core business...or even the S&P 500 at 9% a year? Because otherwise they might as well just dump that money in existing products or return it to shareholders.

If Google buys a bunch of businesses that grow slower, then their valuation and stock price drops dramatically. If investors wanted to own a random sampling of 100 mid-size companies, they'd buy the appropriate index fund! They buy Google because they want a concentrated bet, not an index fund.

This is nowhere near as easy or simple as you think it is.

For all of Google's PR efforts around moonshots and only hiring "the best talent," a vast majority of their revenue still comes from only one product they incubated on their own, the google search engine. The next biggest bucket comes from external acquisitions (DoubleClick, YouTube, Android).

I think the fact that Google hasn't incubated any big success in the last decade is a good thing! It leaves more room for others to take their place. Why would we want one company to dominate everything forever?

Re:CEO of Waymo John Krafcik is leaving by ChuckMcM on Friday April 02, 2021 @10:47PM (#26678044)
I am aware of the difficulty. Google X is hardly "from scratch" however.

First, you have all of the infrastructure for a business already in place. Even when I was there it was straight forward to get resources allocated to a project.

Next, you have billions of "seats" in that users the world over are already using Google branded services every day, have a reasonably good impression on the brand, and typically a low barrier to "trying out something new."

Finally, you have a tremendous amount of smart, experienced, people you can call on for advice for free! I know a lot of people have left but when I was there it wasn't uncommon to have the argument about a thing settled by the person who invented the thing weighing in on the argument. While it became clear to me that Google and I were not compatible long term, it was still intoxicating to walk around bounce ideas of some really really sharp people who could trim months off idea research and development.

As a result of that, starting businesses within Google was akin to scoring in baseball where you got to start at third base (or maybe second base if it was a longer stretch). That is significantly easier than starting from scratch.

Re:CEO of Waymo John Krafcik is leaving by dealforager on Friday April 02, 2021 @06:57PM (#26676794)
$900M/year is <1% of Alphabet's yearly revenue. I know you mentioned profits, but the OP mentioned revenue so I want to keep the same units because they're very different things. It could very well be that if it was $20M/year in profits, then those projects would not be considered failures.

If something happened to their core business, it's unlikely that those tiny projects (<1% of revenues combined) would save them. The more likely thing is that many of those small projects fail over time and it becomes death by a thousand cuts.

What you said is mostly correct and is exactly what they are doing. The only problem is that at the scale of a trillion dollar company, they need 10, 20, even 30 business lines generating $XB - $XXB of revenue each.

Re:CEO of Waymo John Krafcik is leaving by ChuckMcM on Friday April 02, 2021 @07:04PM (#26676845)
In the case that I am completely familiar with the business was returning $20M/year in net profit margin on roughly $180M/year in revenue. Google threw it away.

Their reasoning was that the resource usage to net profit numbers wasn't "good enough." The comparison was always search advertising.

Re:CEO of Waymo John Krafcik is leaving by mrshu on Saturday April 03, 2021 @06:01AM (#26679698)
Would you be at liberty to describe at least generally what sort of a business it was?

Thanks!

Re:CEO of Waymo John Krafcik is leaving by ilrwbwrkhv on Friday April 02, 2021 @07:22PM (#26676936)
Yup this is also the final thrashes of a dying company. Slow but surely Google will die and I can't wait to see other companies which are born. It's just evolution.
Re:CEO of Waymo John Krafcik is leaving by sumedh on Saturday April 03, 2021 @08:21AM (#26680461)
> Consider then the alternative where there are 10, 20, even 30 business lines within Google

They could not even succeed with one of their messengers, there are so many of them out there. What makes you think they will succeed with 30 business lines?

Re:CEO of Waymo John Krafcik is leaving by rsj_hn on Friday April 02, 2021 @09:47PM (#26677781)
I think this is the wrong approach. If you don't want to deal with an X$M/year company, you can sell it. Google isn't too big to sell stuff are they? They still sell advertising space, afterall. So take it to an IPO, collect the proceeds and use them to re-invest in more moonshots.

There is as much reason to shut down a profitable company as to throw away gold. That's literally what you are doing, and no one is too big to throw away money.

Re:CEO of Waymo John Krafcik is leaving by exmadscientist on Saturday April 03, 2021 @04:25AM (#26679242)
Selling off is the obvious — and correct — answer.

But these companies were founded inside Alphabet, and grew within Alphabet's infrastructure. This is how they gained a decent chunk of their initial bootstrapping advantage, as described upthread by Chuck. To decouple them out into something suitable for sale is extra time and cost, and beancounters never like time and cost.

So, ironically, part of what makes these attempts possible at all is part of what ends up killing them.

Re:CEO of Waymo John Krafcik is leaving by cobookman on Friday April 02, 2021 @05:37PM (#26676247)
How many XXB/year companies start off making XXB/year or have clear visibility to XXB/year near-term?

For example, I doubt the AirBNB founders early-on and/or 5-10 years ago even imagined they'd have multiple billions of revenue.

Re:CEO of Waymo John Krafcik is leaving by pchristensen on Friday April 02, 2021 @07:35PM (#26677012)
Amazon would disagree. They have built a decent company out of a bunch of $XM-$XXM businesses.
Re:CEO of Waymo John Krafcik is leaving by solutron on Friday April 02, 2021 @06:16PM (#26676536)
I give it less than 5 years before Google offloads or shutters Waymo entirely.
Re:CEO of Waymo John Krafcik is leaving by jpm_sd on Friday April 02, 2021 @05:21PM (#26676132)
This is fantastic.

You accurately describe the Other Bets climate when I left X in 2015, and I hear it's even worse these days from friends who recently left when Loon shut down.

Re:CEO of Waymo John Krafcik is leaving by choppaface on Saturday April 03, 2021 @03:35AM (#26679024)
“Mostly it seems to me that they want a 'moonshot' company that has the original profitability of search advertising, full stop.”

Well, when Larry page wrote “we also like that it means alpha-bet”[1], a lot of readers in tech probably mistook him at his word. When it comes to investing, “alpha” means winner. As in somebody else loses. As in what gets optimized is _the investor_, not necessarily the community. The analogy to investment return above benchmark is a trademark Googley delusion—- it’s rationalizing a position using math or science even when the position (applauding investing culture) is exclusionary or even toxic to a substantial segment of the population (e.g. the 99% who either don’t invest or who form the ETF benchmark). Larry isn’t talking about excellence, he’s talking about dominating, and slipping that through with a cute abc.xyz domain name.

While it’s very interesting to hear these stories about Google, perhaps the lesson learned is just how blind people are to Google’s greed when technical adventures are dangled in front of them.

[1] https://blog.google/alphabet/google-alphabet/

Re:CEO of Waymo John Krafcik is leaving by iJohnDoe on Friday April 02, 2021 @03:27PM (#26675041)
Your rewrite was extremely well done.

It’s too bad CEOs don’t write their PR like you have done. Like when they drive companies into the ground, lay everyone off, and then they exit with millions.

Re:CEO of Waymo John Krafcik is leaving by karljtaylor on Friday April 02, 2021 @06:13PM (#26676517)
they do, it just usually gets re-written to hell in about 30 very anxious email rounds
Re:CEO of Waymo John Krafcik is leaving by muskrat_wire on Saturday April 03, 2021 @11:24AM (#26681770)
that's capitalism
Re:CEO of Waymo John Krafcik is leaving by lumost on Friday April 02, 2021 @05:23PM (#26676149)
I swear that there is a resource curse for businesses with a singular "successful" product line. In order to expand the business and not have people sucked into the "successful" part, the teams need to be split. Once the teams are split the "successful" team wonders why the "new" team sucks.

In the case that the successful business is Ads/Search... it's tough to compete. I'd imagine even within Ads/Search there is a resource curse between AdX/AdWords/Youtube and every other ad business.

Re:CEO of Waymo John Krafcik is leaving by liaukovv on Friday April 02, 2021 @05:42PM (#26676294)
Sounds to me like what they shoukd be doing is instead of trying to "reinvest" profits from ads instead pay them out to shareholders so they can more efficiently redistibute it to multiple smaller businesses
Re:CEO of Waymo John Krafcik is leaving by KirillPanov on Friday April 02, 2021 @07:22PM (#26676937)
But that would shrink the empire.

The kind of people drawn to "chief" positions are not interested in shrinking their empires.

Re:CEO of Waymo John Krafcik is leaving by pclmulqdq on Saturday April 03, 2021 @08:07AM (#26680380)
That is exactly what they should do, but the fact that a majority of voting shares are held by 2 managers makes the company have a huge conflict of interest that favors growing more and more rather than pulling cash out.
Re:CEO of Waymo John Krafcik is leaving by tehlike on Friday April 02, 2021 @11:57PM (#26678320)
They are doing share buybacks which is usually deemed more tax efficient.
Re:CEO of Waymo John Krafcik is leaving by csours on Friday April 02, 2021 @07:00PM (#26676815)
Are you familiar with the Innovator's Dilemma? Because it sounds like you're describing it. https://en.wikipedia.org/wiki/The_Innovator%27s_Dilemma

And yes, splitting is part of a solution. I think discipline is another part.

Re:CEO of Waymo John Krafcik is leaving by spoonjim on Saturday April 03, 2021 @03:50AM (#26679098)
The fact is that in a company in Google’s position, management attention is a scarcer resource than money. The CEO can only manage about 10 people so each of them has to manage at least $20 billion in business and grow it $2 billion a year. So at 2000 work hours a year, every meeting they take needs to have at least $10 million of impact. Typically the only such meetings will be regarding the company’s main business line, because creating $2 billion of business in a year is impossible unless you are tweaking a $200 billion business. Which is what causes big companies to keep their heads straight ahead focused on what’s already working for them, and what creates opportunity for the next generation of startups.
Re:CEO of Waymo John Krafcik is leaving by petra on Friday April 02, 2021 @05:49PM (#26676335)
Maybe businesses don't need revenue streams. I wonder by how much the Moonshot program, increased Google's Market Cap.
Re:CEO of Waymo John Krafcik is leaving by ChuckMcM on Saturday April 03, 2021 @12:32AM (#26678453)
This is a fair question. After all, an increase in market cap means, as execs, you're paper wealth is that much greater.

The challenge is that market cap isn't durable. Specifically businesses that just provide net revenue, even if it is only a "small" amount relative to the overall company, are helpful in mitigating shocks to the market.

So it may be intoxicating that the stock going up 10% adds a few billion dollars to your net worth, but it can also go down 10 or 20% and that wealth goes poof![1]

[1] The reality is that paper wealth is not worth anything, only after it has been diversified can you really count it as part of your net worth. Again, this is my lived experience :-).

Re:CEO of Waymo John Krafcik is leaving by petra on Saturday April 03, 2021 @04:24AM (#26679239)
The Moonshot program created a lot of optimism about Google for many years.

Over that long time, I'm sure there are benefits for the executives' personal stock(don't CEO's diversify every few years?) , and for Google in general(for ex. Better talent).

Re:CEO of Waymo John Krafcik is leaving by ilyaeck on Friday April 02, 2021 @05:24PM (#26676159)
Nice rewrite, now I no longer need to bother reading the original!
Re:CEO of Waymo John Krafcik is leaving by axaxs on Friday April 02, 2021 @11:30PM (#26678211)
Man, this is spot on and great insight. I'd love if people were really free to be so honest without repurcussion. Thanks for doing it.
Re:CEO of Waymo John Krafcik is leaving by TheMagicHorsey on Friday April 02, 2021 @05:21PM (#26676130)
This is the funniest thing I've read in a while. And potentially true.
Re:CEO of Waymo John Krafcik is leaving by craftinator on Saturday April 03, 2021 @12:04AM (#26678344)
> I don't know if the attitude has changed since I was there but people creating $20M/year business revenue streams were not considered "successful" back in the day. I found that somewhat self defeating.

It's the "I stumbled onto this giant pile of cash, and if you don't stumble onto one too, you obviously aren't stumbling hard enough" attitude of management.

Re:CEO of Waymo John Krafcik is leaving by mohon on Friday April 02, 2021 @05:51PM (#26676348)
Could you also translate the last section too? Would love to read that as well
Re:CEO of Waymo John Krafcik is leaving by ChuckMcM on Friday April 02, 2021 @08:53PM (#26677471)
"Please don't hate me." ?
Re:CEO of Waymo John Krafcik is leaving by moonchild on Friday April 02, 2021 @08:57PM (#26677502)
What about the response?
Re:CEO of Waymo John Krafcik is leaving by ChuckMcM on Friday April 02, 2021 @09:48PM (#26677789)
Probably some error in my filters but I checked it twice and couldn't find any actual semantic content :-)
Re:CEO of Waymo John Krafcik is leaving by recuter on Friday April 02, 2021 @05:49PM (#26676337)
I am 32. I Could have written this 7 years ago. I no longer accept job offers at any salary in this industry.

In fact, all my emails and communications are written in this style all the time with everyone - what shall I do now wise one? (serious question)

You wanna start a band or whatever. Maybe we can start like an Elks club thing?

Re:CEO of Waymo John Krafcik is leaving by ChuckMcM on Friday April 02, 2021 @05:59PM (#26676407)
Are you the CEO or the non-executive employee? One of the reasons I put my email in my profile is that it brings me interesting questions. :-)
Re:CEO of Waymo John Krafcik is leaving by recuter on Friday April 02, 2021 @06:10PM (#26676498)
I'm gainfully unemployed and like Luke you can't make me go back!

I've job hopped looking for a place where people don't engage in the Kabuki but apparently all the worlds a stage. Maybe I'll make one of those lil ships in a bottle this year.

Re:CEO of Waymo John Krafcik is leaving by ChuckMcM on Friday April 02, 2021 @08:51PM (#26677457)
Perhaps you will find, as I did, that the secret here is having a purpose. I know a number of people in the same situation, they don't "have" to work but when they don't have full time employment they just kind of wander this way and that. This becomes a problem when they realize that there is no 'win' in life, you just die. So the time wasted wandering is just that, time they never had to truly live.

Given my experience and my interest in systems I have become something of a 'journeyman' engineer in the traditional sense. I like helping folks and I like figuring things out. I charge money for that because it weeds out the freeloaders but I don't charge a lot of money. My terms are that if its not working out, we'll part friends, but we will part. As a result I've managed to meet some manager types whose only tool in their manager toolbox is "I'll fire you if you don't do that." (which is a pretty weak toolbox).

It is an exceptional thing to be where you are, at the age you are. How you choose to spend the years can be very satisfying and impactful, or a source of anger and regret.

Re:CEO of Waymo John Krafcik is leaving by recuter on Friday April 02, 2021 @11:04PM (#26678125)
Thank you.
Re:CEO of Waymo John Krafcik is leaving by newusertoday on Saturday April 03, 2021 @05:45AM (#26679616)
that was hilarious :)