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Re:Google Cloud vs. AWS Onboarding Comparison by Axsuul on Wednesday February 24, 2021 @03:38PM (#26255504)
Same here. I have sent my GCP rep 5-10 follow up emails by now and still no response. It really feels like I have no one to talk to over there and I'm spending thousands per month.
Re:Google Cloud vs. AWS Onboarding Comparison by milesward on Wednesday February 24, 2021 @04:34PM (#26256341)
Hit me, more than happy to make fun of the salient GCP rep for you in a way they really won't like :)
Re:Google Cloud vs. AWS Onboarding Comparison by trulyme on Wednesday February 24, 2021 @05:24PM (#26256944)
Curious what your approach would be?

That said, this is not some poor rep's problem. This is a problem of Google culture and one that will be very difficult to fix. They simple don't care much about their customers and never needed to.

Re:Google Cloud vs. AWS Onboarding Comparison by milesward on Thursday February 25, 2021 @12:51AM (#26260126)
I’ve seen both! Plenty of culture issues, or tools, and sometimes someone’s just checked out...
Re:Google Cloud vs. AWS Onboarding Comparison by Clewza313 on Wednesday February 24, 2021 @06:49PM (#26257843)
Bit of a surprising comment coming from the CTO of a large Google partner?

https://sada.com/about/leadership-team/miles-ward/

Re:Google Cloud vs. AWS Onboarding Comparison by milesward on Thursday February 25, 2021 @12:50AM (#26260121)
I think you’ll find me surprising :) It’s surfacing and chasing down root cause of these misses that make things better for all customers, and that’s my goal :)
Re:Google Cloud vs. AWS Onboarding Comparison by wbl on Wednesday February 24, 2021 @11:26PM (#26259687)
What do you think partners are for if not this?