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Ask YC: Best way to sell downloadable software?

My friend works for a company that wants to sell a piece of downloadable software. They've talked to Digital River but say they aren't very responsive. Anyone know what the best options are? Thanks.
( 13 comments | 32 points | on HN )
Re:Ask YC: Best way to sell downloadable software? by cperciva on Friday July 25, 2008 @08:22PM (#257250)
What platform does this software run on? There's a far larger ecosystem on Windows than on OS X or freenixes.

What sort of software is this? Mass-market software selling for $5 needs a completely different solution from special-purpose software selling for $5000.

Re:Ask YC: Best way to sell downloadable software? by nickb on Saturday July 26, 2008 @12:38AM (#257370)
What's the price point of the software? A buddy of mine sells a pretty well known app for under $100 and he uses http://www.esellerate.net/ He mentioned that Kagi is also an option: https://www.kagi.com/kagisolutions/index.php

If the software is over $150 or so, it's probably better to setup your own payment system down the line.

Re:Ask YC: Best way to sell downloadable software? by ericb on Friday July 25, 2008 @09:16PM (#257278)
swreg.com and regnow.com are two options. I rolled my own and got a merchant services account. I think I remember seeing good things about swreg. Their rates are certainly lower.

If you are trying to lock down a shareware program, armadillo is the best.

The ASP is worth joining to get the best info if they're doing a lot of this: http://www.asp-shareware.org/

Re:Ask YC: Best way to sell downloadable software? by bd on Friday July 25, 2008 @09:57PM (#257302)
Shareware selling friend (ASP member) recommended:

http://www.shareit.com http://plimus.com

Re:Ask YC: Best way to sell downloadable software? by hermitcrab on Sunday July 27, 2008 @02:11PM (#258319)
I have heard of lots of problems with Armadillo since DR bought them.
Re:Ask YC: Best way to sell downloadable software? by tom_rath on Saturday July 26, 2008 @01:38AM (#257392)
We use Plimus and are very happy with them.

I would recommend you avoid SWREG and other Digital River properties. Our experience with DR was very unpleasant and a quick Google search on "swreg scam" and a review of this summary: http://successfulsoftware.net/2007/07/04/swreg-customers-bew... should tell you why.

Re:Ask YC: Best way to sell downloadable software? by bprater on Saturday July 26, 2008 @12:24AM (#257363)
What functionality (pieces of the puzzle) does he not want to deal with? In general, selling software boils down to being able to take money (credit cards) and provide the software (via a secret URL or a serial code).
Re:Ask YC: Best way to sell downloadable software? by tlrobinson on Friday July 25, 2008 @08:59PM (#257271)
Wil Shipley just launched Golden%Braeburn for OS X apps, which looks pretty nice (same system used in Delicious Library):

http://golden-braeburn.com/

Re:Ask YC: Best way to sell downloadable software? by warwick on Friday July 25, 2008 @11:08PM (#257347)
5% of your sales for what it offers? Remember, they're not hosting your payment stuff, or processing credit cards, or anything like that.

Golden%Braeburn strikes me as something that would be great, but I'd really only want to pay for it once.

Re:Ask YC: Best way to sell downloadable software? by hermitcrab on Saturday July 26, 2008 @05:40AM (#257476)
Anything other than Digital River.

e-junkie + paypal and/or GoogleCheckout is one non DR option: http://successfulsoftware.net/2007/07/23/cost-effective-soft...

Plimus, Avangate and Fastspring are others.

Re:Ask YC: Best way to sell downloadable software? by duane on Saturday July 26, 2008 @01:53PM (#257654)
The best way to do it is to make software that is so good people will want to buy it. It's really the most effective piracy solution.

Also, a smart programmer can provide a better solution that anything digital river can offer.

Re:Ask YC: Best way to sell downloadable software? by Maro on Sunday July 27, 2008 @08:02AM (#258169)
Just because a piece of software is really good doesn't mean ppl. will want to pay money for it. It's not an effectice piracy solution.
Re:Ask YC: Best way to sell downloadable software? by jamesbritt on Saturday July 26, 2008 @01:45AM (#257397)
How do people handle unlocking features that should not be available unless a license has been bought?