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Re:Amazon disallows pointing out paid reviews by namdnay on Thursday December 17, 2020 @04:40PM (#25460831)
I don’t know about Facebook, but Google is reasonably customer friendly, at least with big accounts. I worked at a large firm, Google assigned a very competent and dedicated account executive to look after us.

Unless you’re talking about end-users? In which case that’s like asking if McDonalds look after their cows well :)

Re:Amazon disallows pointing out paid reviews by pestaa on Thursday December 17, 2020 @06:16PM (#25461784)
On this fine day I did not expect an internet stranger to call me a cow.
Re:Amazon disallows pointing out paid reviews by slavik81 on Friday December 18, 2020 @07:05AM (#25466298)
I bought a Pixel 4a and a case direct from Google a couple months ago. For some strange reason, they shipped the case immediately, then the phone a few weeks later.

When I got the phone, I realized that the case had never arrived. Google refused to do anything, citing a 2-week limit on disputes. They told me to take it up with the shipper, but provided no guidance on how to do so and never responded when I asked.

Given that the cases are clearly high margin items, I was blown away by how terrible their customer service was.

Re:Amazon disallows pointing out paid reviews by ikiris on Thursday December 17, 2020 @07:47PM (#25462465)
Google has the worst customer service by far of any of the tech majors unless you're a big cloud customer.