If not, then clearly the shit hasn't actually hit any fans and I can keep relaxing on my free time.
Many times companies and clients like to pretend there is an emergency that needs extra hours, but if there is a price tag attached, the urgency disappears really fast.
Overtime is a mutual contract in Finland. The employee can't just decide to do overtime for extra pay (usually 150-200% hourly rate), neither can the company order an employee to do overtime hours. Both agree how many hours are needed and what should be accomplished by working extra hours.
I can _voluntarily_ work longer hours and "bank" those, I'm also free to use my banked hours at a time of my choosing or be compensated for those hours with money. For example I can do 9 hours from monday to thursday and leave at noon on friday for a nice long afternoon/evening with my family.
It depends. If it's the first time production is down and I'm already off, I fix the issue. Once it's fixed I'll tell my manager: "we need on-call people. Please don't consider me for that position because I value more my free-time than money. Thanks". The second time production is down, I won't fix it.
If they fire me because I don't do on-call, then again it depends. I would revisit my contract and if it doesn't say anything about being on-call I would point that out. In any case, I would start to look for a new job asap.
The not-uncommon answer to this is an oncall rotation, where you are paid at some fraction of your full-time salary, to respond to such problems.
The fraction likely works out better than 'overtime' pay, as it's for all the time you are oncall, not just when some issue occurs.
"Tell whoever is on call to deal with it"
Ultimately it changes from paying someone to get a job done to paying them for hours worked. Anyone that's hired a plumber knows that you get far faster and efficient work in the first situation.
Just because people could do something, doesn't mean that they will do it. The people at our company do not spend all of their time making the system more unreliable so that they'd be paid more to be on call. Hell, if you asked the developers, most of them would probably love to spend more time making the system more reliable, but the bosses usually want developers to add more features.
In fact leave is undervalued as a concept by most US employers/employees, various studies have found that workers who take more vacation and work less hours are healthier and more productive. Some progressive companies are starting to learn from this (I spoke to a travel technology company a while ago who will fund you to take a 2 week trip out of the country every year).
Now it seems that true craftsmen are the exception now, people are just hustlers in it for the money. Do it as cheap and fast as possible, bill fas much as you can and off to the next job.
Ultimately there's also a moral aspect of whether the employer owns the whole life of the employee or they are on a more balanced relationship. Anybody who's had to endure micromanagement knows that you get far more engaged and efficient work in the latter situation.
Consider your example: If you pay a tradesperson to 'do a job' you should expect that they will cut every corner available to them that isn't in the contract. If you are paying for time, you might expect them to do a more thorough job. Which is better depends on a number of factors.
Per this view, if a worker worked 100% of their time, they would have achieved their optimum goal of extracting the most wealth possible. But nearly all people who have made that trade would tell you they are depressed, feel run down, and probably think about blowing their brains out on a regular basis.
At some point, the plumber wants to go home, too. Now, maybe it's true that they'll take 1 hour to complete a job at a comfortable rate rather than the fastest-possible rate of 45 minutes, and maybe 4 jobs get completed that day instead of 5 as a result. But it is also true that the 4 jobs may be done with a greater attention to detail. Ever have a maintenance worker track filth into your residence with reckless abandon? What is the value of a more rested, present, and thoughtful worker?
You may argue that for a plumber, there is no value added in that. But I would argue that the value is there, even though the business owner can't extract it as revenue. It is there in the quality of the work, the happiness of the worker, and the happiness of the customer. It makes for a better world, and if you value your employees and customers as people, you'll see that interests are aligned.
All of that said, the economy is a thing. If your business is in a highly competitive market, it's easy to wind up with thin margins in a race to the bottom. But if that's the case, is it not the responsibility of the business management/ownership to either find a way to be competitive short of exploiting workers, or otherwise exit the market and pursue another venture?
At the lowest level, workers will be trained for and work the jobs that are available to them, and the jobs available will be dictated as a function of the the local demand for that service or product. If a small, poorly run, exploitative plumbing company can't find the margins to operate because they are competing with better services, they should cease to exist. The demand will remain the same, and their exit from the market place will result in growth for their competitors, and the jobs will be recreated.
If you are a plumber by trade and run your own plumbing company and can't find a way to exist without exploiting your workers, you should exit the market as a business owner and work for another company. Otherwise, your business isn't plumbing, but exploitation itself.
If you pay someone to get a job done, that's a contractor.
If you pay someone for their hours worked, that's an hourly-waged employee.
If you pay someone a salary, you're paying them to spend their working time, which will typically be around 35-40 hours a week but is not strictly defined or measured, attending to your business needs in whatever ways are agreed between you. It's a quite different relationship, based on a different level of expectations and trust.
To give a specific example: I'm a (European-based) salaried employee of a (US-based) company. Most weeks I spend rather more than 40 hours, one way or another, working on things for my employer, as I (mostly) enjoy my work and want to make the best contribution I can. Sometimes personal stuff comes up, and I may end up spending significantly less, but no-one's keeping track at that level on a day-to-day basis. I don't expect extra money if I work into the evening to finish something I'm involved in, nor do I expect to lose money if I spend the afternoon taking care of a family emergency.
I have in the past had a time-card that I punched when arriving at work, and again when leaving, and my employer paid me for the hours I worked; no more, no less. I'd call that "wages". My current employer pays me an agreed annual sum; it does not depend on the total number of hours I work during the year, but it comes with an expectation of how I will spend my time and expertise. That's a "salary".
Come on, man, it's not your company and if they're not paying you for that time, it's not your responsibility. Volunteering your time for someone else's business? Is this really what you want to do with your life?
The 40 hours is averaged over several weeks (normally). You can have an extra 3 hours, but leave work at lunchtime the next day.
Funny how Europeans are crowing in this thread about how Americans need unions for better pay, but when Americans say they have better pay Europeans just say Americans are obsessed with money.
The obsession with Americans tells a lot about what Europeans think of their system
You can't, if:
1. you have a chronic illness that requires a good healthcare plan to be treated affordably
2. you have a large family
3. your student debt is larger than average
4. you have a large mortgage
5. your have other financial liabilities you can't afford to handle without good paying job
6. you have no retirement savings or they are insufficient
Items 1, 2, 3 and 6 are non-issues in Scandinavian countries.
The reality of the world is that if you're the lead developer for some product you will have times that you need to work off hours. Like if production is down how can you say: "My 40 hours is up this week, I'll look at it on Monday".
It's a balance. You shouldn't routinely be working a ton of nights and weekends. But sometimes shit hits the fan at inconvenient hours and you need to respond. If not, you have to have routine 24/7 coverage which gets really expensive really fast ultimately leading to lower salaries for developers.