I receive the MyAnalytics emails where I work, and this sounded like it was based on the same thing as categories seem similar. Disabling is good, as they really have no value, and are just another distraction to dispose of in email.

Do you use other metrics instead?

My take on this is without metrics it's all subjective which is in many ways worse. Everyone, including your team managers have biases. Do they make decisions based on feelings rather than data?

Yes. We have metrics that are targeted towards business results.

So... No profit for you?

Maybe they would prefer KPIs like "increase sales", "average issue resolution time goes down" instead of fluff like "more @mentions used in chat to increase staff engagement".

This data is a wet dream for middle managers locked out of creating actual value and doomed to micro-manage.

These metrics are not the ones any sensible manager is interested in if they seek profit and well-being for the company

If I'm not profiting, I'll be out of business and these metrics will prove to be valuable.

At this moment, I'm very profitable.