Re:Apple Agrees to Pay $113M to Settle 'Batterygate' Case ov...
by pessimizer on Thursday November 19, 2020 @08:17AM
(#25149148)
Apple chose to silently degrade the performance of their device, which would lead customers to think that their device wasn't capable of keeping up anymore, rather than that they just needed to change the battery. My guess is that they made a good portion of $113M from this (it's best for customers to drain their bank accounts) so no need to cry for them.
edit: and I'm reading that this would happen within the warranty period. It's best for customers to keep them from getting their device fixed during the warranty period.
Re:Apple Agrees to Pay $113M to Settle 'Batterygate' Case ov...
by krtkush on Thursday November 19, 2020 @04:49AM
(#25147843)
> Apple chose #2, which is best for customers, and got forced to pay $113M from it. It's ridiculous.
You're missing out the part where they did not inform the user why their device was being throttled and nor did their internal tooling inform the genius that a simple battery change can fix the issue.
Re:Apple Agrees to Pay $113M to Settle 'Batterygate' Case ov...
by mthoms on Thursday November 19, 2020 @03:16PM
(#25153846)
Option 3: Inform customers of the problem and let them decide if they prefer the shutdowns, throttling, or to simply pay for a battery replacement.
This is what they did in the end, and is the state of affairs today. It's transparent, fair and honest.
Apple chose #2, which is best for customers, and got forced to pay $113M from it. It's ridiculous.